Food Service Manager (Lilythorne Retirement)

Claridge Homes•Ottawa, ON

1d•Onsite

About The Position

Riverstone Retirement Communities is a locally owned and operated company dedicated to ensuring residents live a meaningful, engaged, and joyful life with comfort, dignity, safety, and happiness. Riverstone offers a full continuum of care including Independent, Assisted Living, and Memory Care. We foster a work environment that values job satisfaction, respect, responsibility, loyalty, and personal growth, seeking positive and caring team members who want to make a difference in the lives of seniors. This is a new role under the direction of the General Manager, responsible for the total operation of the Dietary Department.

Requirements

Graduate of a recognized course in Culinary Management (diploma or certificate)
Red Seal certification
Minimum of three years’ related experience, preferably in the health care industry
Skills in planning, coordinating, and supervising comprehensive dietary programs
Knowledge of Canada’s Food Guide to Healthy Eating
Knowledge of Hazardous Analysis Critical Control Point (HACCP)
Knowledge of WHMIS
Knowledge of Health and Safety and Sanitation Code
Knowledge of business equipment and computer applications, such as MS Office, payroll processing software, etc.
Conversational bilingualism in English and French
Ability to work as part of a team
Capable of adapting to different situations and change
Keen interest in working with seniors

Responsibilities

Plans and implements a 5-week rotational menu, ensuring compliance with the Canada Food Guide.
Meets with nursing and dietary staff to assure implementation of therapeutic diets as ordered by physicians.
Interviews residents about dietary habits and maintains dietary records.
Ensures that the dietary department is meeting the residents’ nutritional needs.
Reviews weekly menus with cooks to ensure correct food ordering, usage of seasonal foods, taking advantage of specials, and rotation of stock.
Ensures that adequate standards of cleanliness and sanitation are maintained in food handling, food storage, and food service.
Assures proper filing and posting of menus.
Assists the Director of Care in the Infection Control Program by ensuring compliance with established policies in relation to dietary issues, i.e., saving of food samples.
Deals personally with Public Health Department Inspectors during dietary inspections.
Is knowledgeable about Resident Rights and Responsibilities and assists dietary staff to respect and promote it.
Knows and interprets Riverstone policies, procedures, and practices and communicates these to the appropriate personnel.
Prepares time and work schedules, assigns duties based on work priorities and staff availability, redistributes staff as necessary, checks attendance, and maintains accurate records.
Provides job analysis and role functions for all dietary personnel within their scope of practices.
Reviews and revises personnel policies in conjunction with the General Manager.
Ensures policy and procedure manuals are available for reference for all dietary personnel.
Ensures availability and maintenance of dietary supplies and equipment and submits requisitions as necessary.
Provides standardized recipes for all menu dishes.
Meets with residents/family to resolve problems/concerns/complaints and review suggestions on menu items on a need-be basis.
Attends Resident meetings as requested to discuss concerns/complaints/suggestions.
Responsible for delivery of orientation and training programs in accordance with RHA and other legislative bodies.