Food Service Manager 2

Sodexo Careers • Neptune City, NJ

8d • Onsite

About The Position

Sodexo is seeking (2) Food Service Manager 2's to lead daily operations for their food team at HMH Jersey Shore Medical Center located in Neptune City, New Jersey. Jersey Shore Medical Center operates with approximately 700 beds, serving as a major regional academic medical center. Specific recent data indicates it has 628 staffed beds and includes an 88-bed children's hospital (K. Hovnanian Children's Hospital). This role involves creating and delivering innovative and enriching cafe experiences for patients, family, and staff daily, evaluating and developing service levels for the overall Patient Services Program, overseeing Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery, collaborating with clinical, food service, and interdisciplinary teams to enhance the patient experience, performing tray assessments to ensure food quality and presentation and tray accuracy, and delivering high-quality food service.

Requirements

• Background in food service or culinary management
• Proven ability to mentor, train, and coach frontline employees
• Ability to manage multiple priorities
• Demonstrate professional communication skills
• Passion for a high level of customer service
• Exceptional organization
• Attention to detail
• Self-starter mindset
• Minimum Education Requirement - High School Diploma or GED or Equivalent
• Minimum Management Experience - 1 year

Responsibilities

• Create and deliver innovative and enriching cafe experiences for patients, family and staff daily
• Evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction
• Oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery
• Collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience
• Perform tray assessments to ensure food quality and presentation and tray accuracy
• Deliver high quality food service
• Manages cash handling protocols & control procedures according to Sodexo policies
• Mentor, develop, and retain frontline staff
• Develop and maintain client and customer relationships

Benefits

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED