Food Service Lead

Par Mar Stores•St. Albans, WV

2d•Onsite

About The Position

The Food Service Lead will be responsible for all tasks and responsibilities relating to the ordering, pricing, labeling, preparation, rotation, presentation and serving of hot and cold food products while following all applicable Brand standards. This role is crucial in providing excellent customer service in a manner which exceeds Company Goals and Expectations of Total Quality Service to our Guests. The Food Service Lead must be available to work various shifts, including evenings and weekends, and during peak customer hours to increase food sales by providing fresh and available product. Additionally, the role involves actively practicing and enforcing all safety measures to ensure a safe work environment, reporting any employee or guest injuries immediately to Store Management. The Food Service Lead is expected to set the example for customer interaction, greeting and welcoming each Guest with the proper greeting and using appropriate exit statements. Maintaining a clean and attractive store interior and exterior, consistent with Company Standards for Professionalism, Image and Total Quality Guest Service, is also a key responsibility. This includes ensuring all cleaning and maintenance tasks assigned by Store Management are completed by the end of the shift.

Requirements

Must be available to work various shifts including evenings and weekends as required by Store Management.
Must be available to work during peak customer hours.
Actively practice and enforce all safety measures.
Greet and Welcome each Guest to Par Mar with the proper greeting.
Use an exit statement when a Guest leaves the store.
Maintain proper dress code, including name badge, proper attire, apron, hat/visor, gloves, footwear, and jewelry as per Policy or general appearance in violation of company Policy.
Maintain clear channels of communication with Store Management, fellow co-workers, employees and Guests in compliance with Company policies.
Maintain a clean and attractive exterior of the store location.
Maintain the interior of the store in a clean and attractive manner daily.
Ensure the office is neat, clean, organized and all confidential information is secured at all times.
Ensure all employees are constantly monitoring the dining area for trash or spills and that trash cans are emptied as needed.
Ensure that all cleaning/maintenance tasks assigned by Store Management are completed by end of shift.

Responsibilities

Ordering, pricing, labeling, preparation, rotation, presentation and serving of hot and cold food products while following all applicable Brand standards.
Provide excellent customer service.
Work various shifts including evenings and weekends as required.
Be available to work during peak customer hours to increase food sales.
Actively practice and enforce all safety measures to ensure a safe work environment.
Report employee or guest injuries immediately to Store Management.
Greet and Welcome each Guest to Par Mar with the proper greeting.
Acknowledge a Guest leaving the store by using an exit statement.
Maintain a food service atmosphere which is consistent with the Company Standards for Professionalism, Image and Total Quality Guest Service, Above and Beyond.
Maintain proper dress code, including name badge, proper attire, apron, hat/visor, gloves, footwear, and jewelry as per Policy or general appearance in violation of company Policy.
Display a consistent team-oriented demeanor at all times by maintaining clear channels of communication with Store Management, fellow co-workers, employees and Guests in compliance with Company policies.
Maintain a clean and attractive exterior of the store location by consistently wiping down trash receptacles, removing excessive signage from windows, cleaning windows, keeping counter areas which can be viewed from the outside neat and orderly and sweeping the lot on a daily basis.
Maintain the interior of the store in a clean and attractive manner daily by completing all tasks on the shift duty checklist.
Ensure the office is neat, clean, organized and all confidential information is secured at all times.
Ensure all employees are constantly monitoring the dining area for trash or spills and that trash cans are emptied as needed.
Ensure that all cleaning/maintenance tasks assigned by Store Management are completed by end of shift.