About The Position

Responsible for ensuring guest satisfaction with food service by using customer service skills. Delivers and serves nutritionally appropriate, attractive meals in a timely manner. Practices appropriate food handling techniques and food safety procedures throughout the job.

Requirements

  • Act 34 clearance.
  • A work permit is required if under 18 years old.

Responsibilities

  • Follows hand hygiene and infection control procedures consistently when interacting with customers.
  • Follows department procedures for operating food service equipment.
  • Communicates customer complaints and concerns effectively to other health care team members.
  • Sanitizes the assigned work area in accordance with departmental procedures and health department guidelines.
  • Serves patient meal trays using the designated department script, including proper patient identification.
  • Distributes and collects patient menus and obtains selected menus according to departmental procedures.
  • Uses customer service skills when responding to meal service requests to help ensure customer satisfaction.
  • Serves meals within established timeframes and follows departmental standards for appearance, food quality, and temperature control.
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