Food Service Director

Healthcare Services Group, Inc.•Hickory, NC
•Onsite

About The Position

Healthcare Services Group (HCSG) is hiring a Food Service Director to lead the dining department at a long-term care facility. The role oversees the food service program at a single site, ensuring high food quality, inventory management, food safety, and customer service. The director follows facility menus, applicable federal, state, and local regulations, and HCSG policies to provide quality dining services. The position may involve performing the duties of a dietary aide, cook, or dishwasher as needed, and requires residence within the service area.

Requirements

  • Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework, preferred.
  • Two years of experience in quantity food production or service and personnel supervision, preferred.
  • Certified Dietary Manager (CDM) certification preferred, or as required by state and county law.
  • Must obtain Food Protection Manager (FPM) certification within the first 14 days of employment.
  • Must obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
  • Strong written and verbal communication skills.
  • Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
  • Compliance with COVID-19 vaccination policies.
  • Ability to lift and carry up to 50 pounds and push or pull up to 50 pounds; stand, sit, bend, and walk for extended periods.
  • Ability to perform routine, repetitive tasks continuously and work around food and cleaning products.
  • Basic computer skills, including maintaining records and completing reports through web-based reporting.
  • May be required to complete an approved sanitation and safety course.
  • Residency within the service area is required.

Nice To Haves

  • Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework.
  • Two years of experience in quantity food production or service and personnel supervision.
  • Certified Dietary Manager (CDM) certification.

Responsibilities

  • Lead and support the food service team in meeting quality and safety standards.
  • Oversee the food service program, including food quality, inventory, food safety, and customer service.
  • Follow facility menus, applicable regulations, and HCSG policies.
  • Maintain accurate records of income, expenditures, food supplies, personnel, and equipment using HCSG computer software.
  • Conduct staff training, quality control, and in-service sessions.
  • Perform dietary aide, cook, and dishwasher duties as needed.
  • Communicate directives from client managers, building occupants, and administrators to HCSG staff.
  • Use protective gear, safely mix and use cleaning solutions, and promptly report equipment needs or malfunctions.
  • Follow infection control, universal precautions, and handwashing procedures.
  • Maintain consistent attendance and punctuality and complete tasks on time.
  • Interact courteously and cooperatively with supervisors, co-workers, client staff, residents, and guests.
  • Complete other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Free telemedicine services starting on Day 1.
  • Paid holidays and vacation.
  • 401(k).
  • Access to PNC EarnedIt for pay when needed.
  • Financial wellness support from PNC Workplace Banking.
  • Free prescription discount program.
  • Employee assistance programs.
  • Training and development opportunities.
  • Employee recognition programs.
  • Employee stock purchase plan.
  • Nationwide transfer opportunities.
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