Food Service Director

Healthcare Services Group, Inc.•Portsmouth, RI

About The Position

The Food Service Director leads and oversees the dining department and food service program at a single long-term care facility. The role is responsible for maintaining food quality, inventory management, food safety, and customer service while following facility menus, applicable federal, state, and local regulations, and HCSG policies. The director leads and supports the food service team, maintains records, conducts staff training and quality-control activities, and helps perform food service duties as needed. The position also requires effective communication with facility personnel and residents, safe and sanitary work practices, and consistent attendance and task completion.

Requirements

  • Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework, preferred.
  • Two years of experience in quantity food production or service and personnel supervision, preferred.
  • Certified Dietary Manager (CDM) certification preferred or required by applicable state and county law.
  • Obtain Food Protection Manager (FPM) certification within the first 14 days of employment.
  • Obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
  • Strong written and verbal communication skills.
  • Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
  • Comply with COVID-19 vaccination policies.
  • Able to lift and carry up to 50 pounds and push and pull up to 50 pounds; stand, sit, bend, and walk for extended periods.
  • Able to perform routine, repetitive tasks continuously.
  • Able to work around food and cleaning products.
  • Basic computer skills, including maintaining records and completing required reports, including web-based reporting.
  • May be required to complete an approved sanitation and safety course.
  • Residency within the service area is required.

Nice To Haves

  • Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework.
  • Two years of experience in quantity food production or service and personnel supervision.
  • Certified Dietary Manager (CDM) certification.

Responsibilities

  • Oversee the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service.
  • Follow facility menus, federal, state, and local regulations, and HCSG policies.
  • Lead and support the food service team in meeting quality and safety standards.
  • Maintain accurate records of income, expenditures, food supplies, personnel, and equipment using HCSG computer software.
  • Conduct staff training, quality control, and in-service sessions.
  • Perform the duties of dietary aide, cook, and dishwasher as needed.
  • Communicate directives from client managers, building occupants, and administrators to HCSG staff.
  • Use protective gear, safely mix and use cleaning solutions, and promptly report equipment needs or malfunctions.
  • Follow infection control, universal precautions, and handwashing procedures to maintain a sanitary environment.
  • Maintain consistent attendance and punctuality and complete tasks on time.
  • Represent HCSG positively through courteous and cooperative interactions with supervisors, co-workers, client staff, residents, and guests.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Free telemedicine services on day one.
  • Paid holidays and vacation.
  • 401(k).
  • PNC EarnedIt early access to pay.
  • Financial wellness support from PNC Workplace Banking.
  • Free prescription discount program.
  • Employee assistance programs.
  • Training and development opportunities.
  • Employee recognition programs.
  • Employee stock purchase plan.
  • Nationwide transfer opportunities.
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