Food Service Director

Healthcare Services Group, Inc. • Canton, OH

5d

About The Position

Healthcare Services Group (HCSG) is hiring a Food Service Director to lead the dining department at a long-term care facility. The role oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. The director follows facility menus, applicable federal, state, and local regulations, and HCSG policies to provide quality dining services. The position also requires supporting the team and performing dietary aide, cook, and dishwasher duties as needed.

The role involves maintaining records and reports, communicating with client managers, facility occupants, administrators, and HCSG staff, and maintaining a sanitary and safe environment. HCSG emphasizes courteous and cooperative interactions, consistent attendance, and timely completion of work. Residency within the service area is required.

Requirements

• Strong written and verbal communication skills.
• Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
• Comply with COVID-19 vaccination policies.
• Lift and carry up to 50 pounds and push or pull up to 50 pounds; stand, sit, bend, and walk for extended periods.
• Perform routine, repetitive tasks continuously.
• Work around food and cleaning products.
• Basic computer skills, including maintaining records and completing reports such as web-based reporting.
• Residency within the service area is required.
• Obtain Food Protection Manager (FPM) certification within the first 14 days of employment.
• Obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.

Nice To Haves

• Associate’s degree or higher in food service management or hospitality, including coursework in food service or restaurant management.
• Two years of experience in quantity food production or service and personnel supervision.
• Certified Dietary Manager (CDM) certification, or certification if required by state and county law.
• Completion of an approved sanitation and safety course, if required.

Responsibilities

• Oversee the food service program at a single site, including food quality, inventory management, food safety, and customer service.
• Follow facility menus, relevant federal, state, and local regulations, and HCSG policies.
• Lead and support the food service team to meet quality and safety standards.
• Maintain accurate records of income, expenditures, food supplies, personnel, and equipment using HCSG computer software.
• Conduct staff training, quality control, and in-service sessions; perform dietary aide, cook, and dishwasher duties as needed.
• Communicate directives from client managers, building occupants, and administrators to HCSG staff.
• Use protective gear, safely mix and use cleaning solutions, and promptly report equipment needs or malfunctions.
• Follow infection control, universal precautions, and handwashing procedures to maintain a sanitary environment.
• Maintain consistent attendance and punctuality and complete tasks on time.
• Interact courteously and cooperatively with supervisors, co-workers, client staff, residents, and guests.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• Free telemedicine services starting on Day 1.
• Paid holidays and vacation.
• 401(k).
• Access to PNC EarnedIt for early pay access.
• Financial wellness support from PNC Workplace Banking.
• Free prescription discount program.
• Employee assistance programs.
• Training and development opportunities.
• Employee recognition programs.
• Employee stock purchase plan.
• Nationwide transfer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree