Food Service Director

Healthcare Services Group•Kinston, NC

About The Position

Healthcare Services Group (HCSG) is seeking a Food Service Director to lead the dining department at a long-term care facility. The role oversees the food service program at a single site, with responsibility for food quality, inventory management, food safety, and customer service. The Director ensures that dining services follow facility menus, applicable federal, state, and local regulations, and HCSG policies. The Director leads and supports the food service team, maintains program records, and conducts staff training and quality-control activities. They may perform the work of a dietary aide, cook, or dishwasher as needed. The role also involves communicating client and facility directives to HCSG staff, maintaining a sanitary environment, and representing HCSG through courteous and cooperative interactions with residents, guests, colleagues, and client staff. The position requires compliance with COVID-19 vaccination policies and residency within the service area. The employee must be able to perform routine repetitive tasks continuously, work around food and cleaning products, and meet the stated physical demands. HCSG describes itself as an equal opportunity employer committed to diversity and inclusion.

Requirements

Strong written and verbal communication skills.
Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
Comply with COVID-19 vaccination policies.
Be able to lift and carry up to 50 pounds and push or pull up to 50 pounds.
Be able to stand, sit, bend, and walk for extended periods and perform routine, repetitive tasks continuously.
Be able to work around food and cleaning products.
Have basic computer skills and the ability to maintain records and complete reports, including web-based reporting.
Reside within the service area.
Obtain Food Protection Manager (FPM) certification within the first 14 days of employment.
Obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.

Nice To Haves

Associate’s degree or higher in food service management or hospitality, including coursework in food service or restaurant management.
Two years of experience in quantity food production or service and personnel supervision.
Certified Dietary Manager (CDM) certification, or as required by state and county law.
Completion of an approved sanitation and safety course, if required.

Responsibilities

Oversee the food service program at a single site, ensuring high food quality, inventory management, food safety, and customer service.
Ensure compliance with facility menus, federal, state, and local regulations, and HCSG policies.
Lead and support the food service team to meet quality and safety standards.
Maintain accurate records of income, expenditures, food supplies, personnel, and equipment using HCSG computer software.
Conduct staff training, quality control, and in-service sessions.
Perform the duties of a dietary aide, cook, or dishwasher as needed.
Communicate directives from client managers, building occupants, and administrators to HCSG staff.
Use protective gear, handle cleaning solutions safely, and promptly report equipment needs or malfunctions.
Follow infection control, universal precautions, and handwashing procedures to maintain a sanitary environment.
Maintain consistent attendance and punctuality and complete tasks on time.
Interact courteously and cooperatively with supervisors, co-workers, client staff, residents, and guests.
Complete other duties as assigned.