Food Service Director

Healthcare Services Group, Inc.•Keene, NH

About The Position

The Food Service Director leads the dining department and oversees the food service program at a single long-term care facility. The role is responsible for maintaining high food quality standards, managing inventory, ensuring food safety, and delivering customer service while following facility menus, applicable federal, state, and local regulations, and HCSG policies. The director leads and supports the food service team, maintains operational records, conducts staff training and quality-control activities, and may perform the duties of a dietary aide, cook, or dishwasher as needed. The position also involves communicating with client managers, facility occupants, and administrators; maintaining a sanitary and safe work environment; and representing HCSG positively through courteous interactions.

Requirements

Strong written and verbal communication skills.
Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
Comply with COVID-19 vaccination policies.
Ability to lift and carry up to 50 pounds and push or pull up to 50 pounds.
Ability to stand, sit, bend, and walk for extended periods.
Ability to perform routine, repetitive tasks continuously.
Ability to work around food and cleaning products.
Basic computer skills, including maintaining records and completing reports such as web-based reporting.
Residency within the service area is required.

Nice To Haves

Associate’s degree or higher in food service management or hospitality, including coursework in food service or restaurant management, preferred.
Two years of experience in quantity food production or service and personnel supervision preferred.
Certified Dietary Manager (CDM) certification preferred, or as required by state and county law.
May be required to complete an approved sanitation and safety course.

Responsibilities

Oversee the food service program at a single site, maintaining food quality, inventory management, food safety, and customer service.
Follow facility menus, applicable federal, state, and local regulations, and HCSG policies.
Lead and support the food service team to meet quality and safety standards.
Maintain accurate records of income, expenditures, food supplies, personnel, and equipment using HCSG computer software.
Conduct staff training, quality control, and in-service sessions.
Perform dietary aide, cook, and dishwasher duties as needed.
Communicate directives from client managers, building occupants, and administrators to HCSG staff.
Use protective gear, safely mix and use cleaning solutions, and promptly report equipment needs or malfunctions.
Follow infection-control, universal-precaution, and handwashing procedures to maintain a sanitary environment.
Maintain consistent attendance and punctuality and complete tasks on time.
Interact courteously and cooperatively with supervisors, coworkers, client staff, residents, and guests.
Perform other duties as assigned.