Food Service Director

Compass Group•Phoenix, AZ

About The Position

Culinary Services Group is hiring a Food Service Director in Phoenix, Arizona. The position oversees the daily operations of a company foodservice account, including production, budgeting, procurement, team leadership, client engagement, and food and nutrition programs. The role focuses on team development, service quality, operational efficiency, food quality, and customer service. The General Manager reports directly to the Regional Vice President and is responsible for account operations. The role requires excellent communication, multitasking, leadership, and client-relations skills, along with a commitment to superior food quality and customer service. The posting lists a Monday–Friday schedule with alternating weekends and holidays, a culinary management requirement, and a pay range of $75,000–$80,000.

Requirements

  • Culinary management experience is required.
  • Five years of foodservice operation experience.
  • High-volume production and catering experience.
  • Previous experience managing a budget.
  • Excellent communication and multitasking skills.
  • Strong team leadership, client relations, and customer service skills.
  • Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Nice To Haves

  • Bachelor of Science degree in Hospitality or a culinary degree preferred.
  • Desire to learn and grow with the company.
  • Proven track record of managing high-performing teams, maintaining operational excellence, and delivering exceptional customer service.
  • Strong leadership, passion for culinary excellence, and ability to build strong client relationships.

Responsibilities

  • Oversee account profit and loss (P&L) and budgeting.
  • Manage the day-to-day operations of the account.
  • Conduct human resources functions, including hiring, progressive counseling, and terminations.
  • Oversee scheduling, payroll, and team training.
  • Maintain strong relationships with customers, guests, the client, and other departments.
  • Work with the Chef and management team to create menus and provide high-quality food.
  • Roll out new culinary programs in coordination with the Company marketing and culinary teams.
  • Develop and implement food and nutrition programs, and continuously improve service quality and operational efficiency.

Benefits

  • Retirement plan
  • Associate shopping program
  • Health and wellness programs
  • Discount marketplace
  • Identity theft protection
  • Pet insurance
  • Voluntary benefits, including critical illness, accident, and hospital indemnity insurance
  • Legal services
  • Choice Auto and Home Program
  • Medical insurance (full-time positions)
  • Dental insurance (full-time positions)
  • Vision insurance (full-time positions)
  • Life insurance/AD (full-time positions)
  • Disability insurance (full-time positions)
  • Commuter benefits (full-time positions)
  • Employee assistance program (full-time positions)
  • Flexible spending accounts (full-time positions)
  • May be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws
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