FOOD SERVICE CONCESSION (FULL TIME AND PART TIME)

Compass Group•Jacksonville, FL

About The Position

The Food Service Concession associate sells concessions, including soft drinks and various food items, to customers at events. The associate serves customers efficiently and courteously according to outlined service steps, responds to customer complaints in a friendly and service-oriented manner, and relays relevant information to a supervisor. The role also involves processing sales accurately and promptly, operating a cash register, making change, accepting approved payment methods, issuing receipts, and following cash-handling procedures. Associates are responsible for assigned change funds and cash receipts and must keep the cash drawer within overage and shortage standards. Other duties include replenishing condiments and supplies, maintaining the cleanliness of the concession area, complying with sanitation and safety requirements, and performing other assigned duties. The position is available full time or part time, with a Monday-through-Friday schedule and hours that may vary. Further schedule details are provided during the interview. The fixed pay rate is $19.00 per hour. Previous customer service experience is preferred.

Requirements

Able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Nice To Haves

Previous customer service experience is preferred.

Responsibilities

Sell concessions, including soft drinks and food items, to customers at events.
Serve customers efficiently and in a friendly manner while following outlined service steps.
Interact with customers, resolve complaints in a friendly and service-oriented manner, and relay relevant information to a supervisor.
Process sales in a reasonable and timely manner and enter them accurately into the cash register.
Make change, accept approved forms of payment, and issue receipts.
Follow cash-handling procedures and ensure assigned change funds and cash receipts remain within overage and shortage standards.
Replenish condiments and general supplies and maintain the cleanliness of the concession area.
Comply with sanitation and safety requirements.
Perform other duties as assigned.

Benefits

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical insurance (full-time positions)
Dental insurance (full-time positions)
Vision insurance (full-time positions)
Life insurance/AD (full-time positions)
Disability insurance (full-time positions)
Commuter Benefits (full-time positions)
Employee Assistance Program (full-time positions)
Flexible Spending Accounts (FSAs) (full-time positions)
Paid and/or unpaid time off may be available in accordance with applicable federal, state, and local laws
Free meals, uniforms, and laundering service at select locations