Food Service Clerk

Open Harvest Cooperative•Lincoln, NE

10d•Onsite

About The Position

Purpose To ensure smooth counter and kitchen operations by maintaining department standards of cleanliness, organization, and food safety. Provide operational support to the kitchen. Ensure excellent customer service. Status Reports To: Assistant Bakery Manager (ABM) FLSA Status: Non-exempt Supervises: no supervision of staff Level: 1 / Part-time or Full-time

Requirements

Ability to use computer keyboard, monitor, mouse, telephone, and various office equipment continuously.
Ability to lift and carry up to 30 pounds frequently.
Ability to lift and carry up to 50 pounds occasionally.
Ability to be present and working in assigned area for up to 3 hours without rest.
Ability to bend, stoop, squat, kneel, climb stairs or ladder.
Ability to reach above shoulder height occasionally.
Ability to talk and hear to communicate with customers.
Finger and hand dexterity with ability to grasp and hold items of different sizes.
Vision ability – close, distance, peripheral vision and depth perception.
Ability to read register screen and product and shelf labels.
Experience in food service (grocery, deli, or restaurant setting)
Demonstrated excellent customer service
Strong communication skills, both written and verbal
Ability to follow procedures and processes
Attention to detail & organizational skills
Demonstrated ability to multi task

Responsibilities

Operate dishwashing machine, including maintain condition and checking chemical levels each shift
Wash, sanitize, dry and put away all dishes in designated locations
Remove recycling and trash at the end of each shift
Sweep and mop food preparation floors at the end of each shift
Open and close counter according to established procedures
Maintain standards of safety, cleanliness, and organization in retail, prep, and storage areas
Ensure adequate stock of packaging materials
Display all deli foods in service case and grab-n-go cases according to specified plan-o-gram
Ensure that all products have accurate signage; notify ASFM if they do not
Stock grab-n-go case as needed
Package deli products as needed
Notify FSM of equipment issues and needed repairs
Ensure food service store conditioning and regular cleaning schedule is followed
Successfully complete and maintain food safety certification
Address safety concerns immediately
Attend team meetings
Report to ABM & FSM regularly
Uphold and demonstrate our above & beyond customer service policy
Interact with customers, in-person and on the phone, in a friendly, efficient manner
Prepare and price all made-to-order items according to established procedures with appropriate portions.
Take special orders from customers according to established procedure
Complete assigned production lists
Ensure adequate preparation and availability of all backups
Produce all foods using established recipe and procedures
Package, date, and label all foods using established procedures
Follow proper product rotation procedures (FIFO)