Food Service Cashier and Barista

Banner Health•South Tucson, AZ

1d•Onsite

About The Position

Banner Health is recognized by Becker’s Healthcare as one of the TOP 150 places to work in health care for 2024, reflecting its investment in team members' professional development, wellness benefits, and continued education, and its commitment to diversity, work-life balance, and employee engagement. This position involves performing cashiering and customer service duties in retail areas, including coffee carts. The role requires accurate cash collection and providing high-quality customer service. Responsibilities include maintaining clean, well-stocked, and attractive stations. The position is full-time, 40 hours per week, with 8-hour shifts generally running between 8pm-6:30am, and includes weekends and holidays. Additional shift differentials are offered for weekend and night shifts. The role is based at Banner - University Medical Center South, a comprehensive academic medical center in Tucson, Arizona, which includes an Emergency department, a state-designated trauma center, and a Behavioral Health Pavilion. The hospital is staffed by University of Arizona College of Medicine - Tucson faculty and managed by Banner Health. The position involves contact with patients, food service personnel, hospital staff, visitors, and families, requiring excellent customer service skills to resolve issues at the point of contact.

Requirements

Effective interpersonal communication skills
Friendly customer service attitude
Ability to accurately calculate and count change rapidly and repetitively
Good reading, writing, and math skills
Ability to learn food handling regulations and pass certification tests as required
Ability to learn Point of Sale cash register system, beverage brewing and/or dispensing equipment, and cleaning equipment

Nice To Haves

Barista experience
High school diploma/GED or equivalent working knowledge
Additional related education and/or experience

Responsibilities

Accurately record all sales in the Point of Sale System and transact payments with customers.
Store, count, deposit, and maintain register cash and receivables in accordance with facility policies and procedures.
Maintain all assigned stations, keeping them clean, well-stocked, and attractive at all times.
Provide service to customers, meeting standards and guidelines, and respond to customer complaints and assist with problem resolution.
May perform cleaning, stocking, sign maintenance, and other duties as assigned.
Interact with patients, other food service department personnel, hospital staff, visitors, and families, demonstrating excellent customer service skills and the ability to resolve customer issues at the point of contact.