Food Service - Bartender
About The Position
The SSA Group at the Palm Beach Zoo is currently hiring a Customer Service Oriented Bartender. This role involves bringing talent to the team and delivering warm, welcoming, and memorable experiences for every guest and client, living out 452 Hospitality. The bartender will oversee quality, product levels, and inventory, fulfill guest needs quickly and efficiently, and resolve complaints effectively. Responsibilities include proper setup, execution, breakdown, and cleanup of bar(s) during each shift, demonstrating knowledge of alcoholic drinks and bartending techniques with guest service in mind, and maintaining a safe environment by serving guests responsibly. A friendly and approachable attitude, clear communication with leaders, a sense of urgency, and a professional appearance are expected. The role also requires maintaining a clean, safe, and organized work environment, upholding company policies, and performing other necessary tasks. Additionally, the position involves promoting an inclusive and supportive approach, removing barriers, empowering growth, leading by example in sustainability/conservation efforts, and engaging in community efforts.
Requirements
- Strong interpersonal and communication skills
- Excelled problem solving/decision making skills combined with the ability to be organized.
- Demonstrates the ability to remain flexible in a fast-paced environment.
- Operate all equipment necessary to perform job duties.
- Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above; accommodation upon request, please communicate directly with hiring manager.
- Ability to work varied hours/days, including nights, weekends and holidays, as needed.
Nice To Haves
- Bartending and/or industry experience a plus.
- All education backgrounds eligible.
Responsibilities
- Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.
- Oversee quality, product levels and inventory of product.
- Fulfill guest’s needs quickly and efficiently as well as resolve complaints effectively.
- Meet expectations of proper setup, execution, breakdown, and cleanup of their bar(s) during each shift.
- Ability to express knowledge of alcoholic drinks and bartending techniques with guest service in mind.
- Maintain a safe environment by serving guests responsibly.
- Maintain a friendly and approachable attitude towards the client, guests, and staff.
- Communicate clearly and openly with leaders for overall success.
- Display a sense of urgency at all times.
- Uphold a professional appearance and mannerism.
- Maintain a clean, safe, and organized work environment.
- Perform other tasks as deemed necessary.
- Maintain a clean, safe and organized work environment.
- Uphold and demonstrate a complete understanding of company policies and procedures.
- Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
- Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
- Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
- Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.
Benefits
- Hourly, Non-Exempt: $20/hour
- Employee Assistance Program for personal and professional support
- Early Paydays with flexible pay options
- Flexible Hours to promote a healthy work life balance
- Meal Plan & Employee Discounts for added savings
- Eligible for overtime pay.
- On-Demand Pay Program: Get access to a portion of earned wages before payday.
- Meal Plan & Employee Discounts at applicable locations.
- Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
- Tuition Discount through Partnership College.
- Up to 8 hours of Bereavement Leave
- Holiday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day.
- Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
