Food Service Attendant

iA Financial GroupQuebec, QC
Onsite

About The Position

This position combines administrative support, catering coordination, customer service, and hands-on participation in kitchen operations. You will contribute directly to delivering efficient, professional, and high-quality service while working in an environment that values collaboration, autonomy, and professional growth.

Requirements

  • Relevant experience in food services, hospitality, kitchen operations, or in a role combining administrative and operational responsibilities
  • Basic knowledge of Microsoft Office applications and comfortable using common computer tools
  • Attention to detail and rigor in following procedures and processing requests
  • Comfortable interacting with various stakeholders, including colleagues, suppliers, event organizers, and internal clients
  • Excellent command of French, both spoken and written
  • Intermediate level of English, as the individual will be required to communicate occasionally, both verbally and in writing, with unilingual English-speaking colleagues

Nice To Haves

  • Customer service skills and ability to create a positive client experience
  • Organizational skills, versatility, and ability to manage multiple priorities simultaneously
  • Initiative, autonomy, and ability to learn quickly
  • Teamwork and willingness to contribute to collective success

Responsibilities

  • Managing and coordinating catering requests, including order processing, delivery arrangements, and on-site setup according to client needs
  • Managing the food services mailbox and providing professional customer service both in person and through written communications
  • Performing various administrative tasks, including processing internal requests, preparing documents, product labeling, and supporting operational activities
  • Participating in daily kitchen operations, including food preparation, hot table service, ready-to-go meal assembly, and supporting different workstations as needed
  • Contributing to the maintenance of food safety, sanitation, and hygiene standards while promoting operational efficiency and minimizing food waste

Benefits

  • Flexible group insurance
  • Competitive retirement plan
  • Employee share purchase plan
  • Vacation and wellness days
  • Telemedicine services
  • Employee and family assistance program
  • Ergonomic furniture program
  • Performance bonus
  • Discounts on iA products
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