Concessions Seasonal Events

SSA Group, LLC•Columbia, SC
•$11 - $13•Onsite

About The Position

The SSA Group is looking for talented and friendly associates to join our Food & Beverage team for our seasonal events at Riverbanks Zoo & Garden. Experience the thrill of working at one of Columbia's top attractions! This role involves supporting restaurant operations, meeting service standards, and ensuring a positive guest experience. The position is part of seasonal events including Boo At the Zoo! (October 16-30) and Wild Lights! (November 20 - January 10).

Requirements

  • Strong interpersonal and communication skills.
  • Exceptional problem solving/decision making skills combined with the ability to be organized.
  • Demonstrates the ability to remain flexible in a fast-paced environment.
  • Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.
  • Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
  • Ability to work varied hours/days, including nights, weekends and holidays, as needed.

Nice To Haves

  • Previous Experience

Responsibilities

  • Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.
  • Supports restaurant prep (FOH and line) for daily operation.
  • Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards.
  • Participates in safety logs including food temperatures, rotation and waste as necessary.
  • Ensures proper uniform, hygiene, hand-washing and glove use with self.
  • Maintains a SSAfe work environment by abiding to all SSAFETY rules.
  • Follows through daily prep and items lists, as assigned.
  • Actively helps to support operation in assigned role, supporting holes as necessary.
  • Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence.
  • Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality.
  • Remains knowledgeable of all menu items, prices and specials for sharing with guests.
  • Perform other tasks as deemed necessary.
  • Maintains a clean, safe and organized work environment.
  • Uphold and demonstrate a complete understanding of company policies and procedures.
  • Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.

Benefits

  • Flexible hours
  • Zoo Membership
  • Meal Plans
  • Retail discounts
  • Partial same day pay available
  • Eligible for overtime pay.
  • On-Demand Pay Program: Get access to a portion of earned wages before payday.
  • Meal Plan & Employee Discounts at applicable locations.
  • Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
  • Tuition Discount through Partnership College.
  • Up to 8 hours of Bereavement Leave
  • Holiday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day.
  • Paid sick leave is provided in accordance with applicable state and local laws.
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