FOOD SERVICE ASSOCIATE - CASUAL

Independence Health System•Butler Township, PA

1d•Hybrid

About The Position

This position involves working various stations in the patient meal service area, including delivering carts, meals, and supplies to patient units. Responsibilities also include performing dishwashing and pot washing, serving food in retail areas, stocking supplies, and filling in for cross-trained roles. The role requires maintaining a sanitary work area, preparing and storing food according to HACCP guidelines, practicing good hygiene, and utilizing FIFO principles. Additionally, the associate will take and record food temperatures, check and record sanitizer levels, and record dish machine temperatures. Safety is paramount, requiring safe equipment operation, adherence to cleaning guidelines, following MSDS for chemical usage, and using proper body mechanics for lifting and carrying. Excellent customer service skills are expected in all interactions, including answering questions about café items and handling service recovery. Other duties may be assigned.

Requirements

High School Diploma, GED or higher level of education.
Zero (0) to One (1) year of experience in food service, sanitation, or service industry.
Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.

Nice To Haves

One (1) to Three (3) years’ experience in Food Service.
Experience in Healthcare setting.
ServSafe Food Safety Certification preferred.

Responsibilities

Works various stations in patient meal service area.
Delivers carts, meals and supplies to patient units.
Performs dishwashing and pot washing.
Serves food in the retail areas.
Stocks supplies throughout the department.
Fills in for cross-trained roles in the department.
Maintains work area in a sanitary manner; completes cleaning duties.
Prepares, serves, and stores foods according to HACCP guidelines.
Practices good hygiene including hand washing, wearing hair restraints, and glove usage.
Utilizes FIFO when obtaining foods from storage areas.
Takes and records temperatures of food during meal periods.
Checks sanitizer in pots area with test strips and records at each fill.
Records dish machine temperatures each meal period.
Uses two patient identifiers when delivering trays to patients.
Uses equipment in a safe manner; reports any issues immediately.
Cleans equipment according to established guidelines.
Refers to and follows MSDS guidelines for chemical usage and storage.
Uses proper body techniques in lifting, carrying, pushing and pulling.
Performs excellent customer service skills with all customers and coworkers.
Answers questions about prepared café food items.
Handles service recovery immediately or involves supervisor as needed.
Receives and distributes all messages in a timely manner.