Food Service Area Supervisor

Bento Sushi•Ottawa, ON

3d•CA$0 - CA$50,000•Hybrid

About The Position

Join Team Bento and be a part of our group of companies which operates more than 12000 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.

Requirements

Minimum 1 year of food service management experience, preferably in a multi-unit environment.
Ability to travel within an assigned region and with a flexible schedule to accommodate operational needs.
Valid driver's license.
Have strong communication skills in both oral and written English.
Must be self-motivated and guest-focused.
Ability to prioritize tasks and work well under pressure and deal with stressful situations.

Nice To Haves

Previous experience in the Sushi industry is preferable.
ServeSafe Certification is an asset

Responsibilities

Responsible for the overall day-to-day management and operations of assigned locations, including people management, food safety, guest services, sales and food quality
Accountable for recruiting, training, developing, and motivating franchisees.
Regular store visits and monitoring of kiosks to ensure they are compliant with Bento regulatory requirements, including quality assurance and food safety, health and safety standards and ensuring all required corrective action is taken promptly.
Build and maintain strong customer relationships with store management and third-party auditors.
Execution of new store openings and implementation of new product/program roll-outs.
Ensure that the production plans are regularly amended to maximize profitability for each location through a combination of sales optimization and waste control.
Ensure Daily Production Reports, checklists and reports are completed accurately for operational matters.
Monthly inventory counts, Quality Assurance and Bento Compliance Audits.
Additional duties as assigned.