Food Service Ambassador - Tray Line
About The Position
This position is responsible for accurately performing patient room service and tray line duties, including portioning food, replenishing items, checking trays for accuracy, and setting up assigned stations. The role also involves responding to the tube system for courtesy trays, preparing and delivering them, and correctly performing dish room procedures. Additionally, the Food Service Ambassador is responsible for sanitizing pots and pans, breaking down equipment, maintaining safe and sanitary conditions by cleaning work areas and properly labeling/dating food items, and upholding the hospital's service commitment through respectful interactions and professional appearance.
Requirements
- High School or equivalent preferred
- No experience – will train
- Ability to read, write speak and understand the English language to process menus and fill-out simple reports, as related to essential job activities
- Math Skills: Simple mathematical equations including addition, subtraction, multiplication, division, fractions
- Ability to communicate effectively
- Ability to lift up to 50 pounds occasionally with assistance and/or 10 to 15 pounds frequently.
- Ability to lift up to 35 pounds without assistance.
- For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associate when available.
- Unique lifting/movement situations will be assessed on a case by case basis.
Nice To Haves
- none required
Responsibilities
- Accurately performs patient room service and tray line positions.
- Portions food during room service line and tray line service according to menu specifications and established guidelines.
- Replenishes food items as supplies decrease and checks trays against menus for accuracy.
- Sets up assigned room service and tray line positions, in preparation for patient meal service.
- Responds to tube system and accurately performs & delivers courtesy trays and portions food for patient courtesy trays according to menu specifications and established guidelines.
- Checks trays against menus for accuracy.
- Loads patient courtesy tray carts w/appropriate tray.
- Delivers courtesy trays to designated units.
- Correctly performs dish room procedures.
- Sets up dish room station in preparation for striping dirty patient trays.
- Brings down dirty patient trays, utilizing appropriate safety practices.
- Cleans and sanitizes work area using properly diluted cleaning chemicals.
- Completes assigned dish room duties according to established procedures.
- Sweeps and mops floors.
- Correctly sanitizes pots and pans.
- Scrapes, washes, and sanitizes pots and pans in a safe manner.
- Cleans and sanitizes work area.
- Breaks down equipment utilizing appropriate safety practices.
- Completes sanitation duties using properly diluted cleaning chemicals.
- Sweeps and mops floors.
- Maintains safe and sanitary conditions.
- Cleans and sanitizes all work areas.
- Rotates, labels, and dates all food items.
- Wears hairnet as designated.
- Upholds Advocate Lutheran General Hospital's Service Commitment through equality, compassion, excellence, partnership and stewardship.
- Uses courtesy and respect in all interactions with managers, co-workers, patients, staff, and visitors.
- Maintains professional image and follows department dress code policy.
- Performs additional miscellaneous duties, communicating status to supervisor.
Benefits
- Paid Time Off programs
- medical
- dental
- vision
- life
- Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- adoption assistance
- paid parental leave
- Defined contribution retirement plans with employer match
- other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
