Food Server RC Supply Co (Full Time)

Rivers Casino Careers•Des Plaines, IL

1d•Onsite

About The Position

RC Supply Co is seeking a Food Server to provide service to all casino customers in an efficient, courteous, and professional manner, displaying a high standard of customer service. This role requires knowledge of menu items, specials, and prices, as well as complete knowledge of all job-related procedures. The Food Server will be responsible for picking up empty glasses, dishes, silverware, assisting in drink order preparation, working in an assigned area taking drink orders, presenting drinks, accepting payment, and handling guest complaints.

Requirements

One (1) to (2) years guest service experience, preferably in gaming/hospitality environment
Must be able to lift at least twenty (20) pounds at one time and grip necessary items (glasses, pens, pads, garnishments, money, etc.)
Must be able to stand and walk for long periods of time as well as bend, stoop, and twist while serving.
Must possess outstanding interpersonal communications skills to effectively interface with guests and team members.
Must also possess a cooperative, helpful and friendly nature, and present a neat, clean, well-groomed appearance.
Must attend and pass Responsible Alcohol Training; must adhere to cut-off procedures
Ability to communicate with Team members and guests
Ability to successfully fulfill the pre-employment process and maintain all licensing requirements
Ability to work flexible shifts and days of the week including holidays

Responsibilities

Provide service to all casino customers in an efficient, courteous, and professional manner.
Display a high standard of customer service.
Know menu items, specials, and prices.
Possess complete knowledge of all procedures related to the job.
Pick up empty glasses, dishes, silverware and return them to the proper area.
Assist in the preparation of drink orders as required (icing glasses, garnishing drinks).
Work in assigned area, taking drink orders, presenting drinks to customers, accepting payment and giving change when necessary.
Handle any guest’s complaints or problems in a prompt and courteous manner.
Ensure thorough communication between shifts.
Comply with all departmental rules, side work assignments, and departmental procedures.
Perform all other duties specified or assigned.

Benefits

Medical, Dental, Vision, and Life Insurance
401K – 4% match to 5% Team Member Contribution
$1 Daily Meals
Earn up to 18 Days of Paid Time Off Your First Year
Free Shuttle from Rosemont’s Blue Line Station
Free Parking
On-Site Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
Tuition Reimbursement
Fitness/Gym Reimbursement
Community Volunteer Opportunities
Leadership Training & Career Advancement Programs
Team Member Exclusive Discounts