Food Server - Caramella - Steady Extra (Planet Hollywood LV)
About The Position
The Food Server provides prompt, courteous service to restaurant patrons and helps ensure guests are satisfied with their dining experience. The role involves engaging with guests professionally and genuinely, accurately entering orders into the POS terminal, and preparing beverages accurately and promptly while maintaining a cheerful demeanor. The Food Server prepares the restaurant for service, completes required opening, closing, and side duties, follows the established service sequence, prepares food and drinks according to recipes, time guidelines, and guest specifications, and maintains a clean, organized work area. The role also includes handling transactions and financial controls according to established procedures, monitoring stock levels, and alerting management to maintenance issues or missing and limited products.
Requirements
- Must possess a valid SNHD health card.
- Effective professional communication in English, both verbal and written.
- Must present a neat and professional appearance.
- Professional interactions with customers, co-workers, and management.
- Professional teamwork with co-workers.
Nice To Haves
- Common knowledge of safe food-handling and sanitation practices is preferred.
Responsibilities
- Arrive on time, fully dressed, clean, and prepared with required work cards, credentials, and uniform.
- Prepare the restaurant for daily service and alert management to maintenance issues or missing product.
- Perform required opening, closing, and side duties.
- Greet guests using the 10’/5’ rule and engage them in cheerful, genuine conversation.
- Deliver the proper steps of service in the correct sequence.
- Accurately input orders into the POS terminal.
- Accurately post transactions, give correct change, account for cash, charge, and complimentary sales according to established procedures, and maintain the integrity of financial controls and responsibilities.
- Prepare food and drinks to order according to established recipes, time guidelines, and guest specifications.
- Understand and execute the artisanal coffee beverage program.
- Maintain restaurant cleanliness before, during, and after the shift.
- Maintain appropriate stock levels and alert the manager to missing or limited food, supplies, or retail products.
- Keep the designated work area clean and organized.
- Engage with guests professionally and genuinely, maintaining cheerful conversation and providing required service.
- Depart on time after completing all designated functions for the day.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
