Food Server - Sports & Social Steel City - Greensburg

Hotel•Greensburg, PA

1d•Onsite

About The Position

Responsible for greeting guests and providing prompt, accurate and courteous service. Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items. Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction. Inputs and controls ordering through register during each transaction maintaining accountability as well as receipts to guests for all beverages served. Responsible for all bank and cash handling procedures and variance policies. Carrying a tray of beverage and food offerings throughout the restaurant/bar. Serving and replenishing, as requested. Maintaining cleanliness of work and guest areas at all times including removing empty glasses/bottles and cleaning ashtrays. Abiding with all federal, state and corporate liquor regulations pertaining to alcoholic beverage service and intoxicated guests. Performing additional duties as assigned. Understands all PLCB regulations. Ensures compliance with all federal and state gaming regulations. Abides by company and department specific appearance standards.

Requirements

Ability to communicate effectively with others.
Understand and comply with all Company and departmental rules and regulations.
Must be RAMP certified.
Ability to withstand physical demands, such as standing and walking briskly for extended periods of time.
Ability to push, pull, stoop, bend, and squat continuously throughout the shift.
Able to lift and carry 30 pounds, unassisted, for extended periods of time.
Able to work entire shift in full costume without accommodations.
Must have thorough knowledge of approved Responsible Gaming Program.
High school diploma, GED, or equivalent employment in a related position is preferred.
Ability to meet applicant's schedules when needed for a 24/7 operation requiring extended hours.
Ability and energy to move about a casino over 100,000 square feet with a true sense of urgency.
Handling, carrying, or lifting items weighing up to 30 pounds.
Must be able to work in a smoke-filled environment.
Ability to stand for long periods of time without sitting or leaning.
Ability to climb, bend, stretch, twist, or reach with your body and arms.
Ability to work under variable temperatures and noise levels.
Ability to use stairs (31 stairs multiple times per day) and elevators.

Responsibilities

Greeting guests and providing prompt, accurate, and courteous service.
Guiding the guest experience and selling food and beverage items by being well-versed in all concept products and menu items.
Alerting management of any service and/or safety issues.
Making appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
Inputting and controlling ordering through the register during each transaction, maintaining accountability and providing receipts.
Handling all bank and cash procedures and variance policies.
Carrying trays of beverage and food offerings throughout the restaurant/bar.
Serving and replenishing items as requested.
Maintaining cleanliness of work and guest areas, including removing empty glasses/bottles and cleaning ashtrays.
Abiding by all federal, state, and corporate liquor regulations pertaining to alcoholic beverage service and intoxicated guests.
Performing additional duties as assigned.
Understanding all PLCB regulations.
Ensuring compliance with all federal and state gaming regulations.
Abiding by company and department-specific appearance standards.