Food Server - Hugo's Frog bar and Chop House (Full Time)

Rivers Casino Careers•Des Plaines, IL

4d•Onsite

About The Position

The Waitstaff serves food and beverages to customers in a friendly, efficient, and professional manner and ensures a positive experience for all customers. Each Waitstaff employee is responsible for ensuring the successful delivery of the Gibson's Restaurant Group’s philosophy, which is based upon three distinct core beliefs: Hospitality, Quality and Value.

Requirements

High school diploma or GED preferred
Six months to one year experience serving in a restaurant preferred; or a combination of education and experience.
Ability to effectively communicate verbally with customers and other staff in fast-paced environment.
Ability to do basic math.
Ability to follow instructions and procedures.
Must be of legal age to serve alcohol.
Must have strong customer service skills and be able to maintain poise and positive personality when under pressure.

Responsibilities

Serve customers as part of a team by anticipating their needs, initiating conversation, offering assistance and advice and remembering that “the customer is always right” !
Perform dining room set-up, running side work and closing duties.
Have extensive knowledge of the restaurant’s menu and wine list, including daily specials.
Check identification to ensure customers meet minimum age requirements for consuming alcoholic beverages.
Participate in table and dining room clean up.
Compute customer checks, operate the POS system and accept payments.
Accurately report tips for each shift.
Maintain dining room safety and sanitation standards.
Be aware of potential hazards, which could cause, but are not limited to, slipping, tripping, falling or burns.
Arrive for each shift on time and in full uniform.
Attend all pre-shift meetings ready to “listen and learn” and share ideas.
Avoid leaving work areas during peak periods.
Take breaks only when approved by the General Manager or Manager.
Keep a clean and professional appearance at all times.
Must pass general information and departmental tests.
May perform other duties as assigned.

Benefits

Medical, Dental, Vision, and Life Insurance
401K – 4% match to 5% Team Member Contribution
$1 Daily Meals
Earn up to 18 Days of Paid Time Off Your First Year
Free Shuttle from Rosemont’s Blue Line Station
Free Parking
On-Site Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
Tuition Reimbursement
Fitness/Gym Reimbursement
Community Volunteer Opportunities
Leadership Training & Career Advancement Programs
Team Member Exclusive Discounts