Main + Abbey Food Server Full Time

Churchill Downs•Sioux City, IA

10d•Onsite

About The Position

The Hard Rock Hotel & Casino Sioux City is seeking a full-time Food Server for Main + Abbey. The Food Server will provide table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring a pleasant dining experience. This role involves interacting with guests, promoting menu items, and maintaining the cleanliness and orderliness of the workstation and dining area.

Requirements

Excellent verbal and written communication skills
Excellent customer service and interpersonal skills
Detail-oriented and thorough with strong organizational and time management skills
Ability to work under stress in a fast-paced environment
Knowledge and ability to operate point-of-sale systems
Knowledge of wines, alcohol, and food
Thorough knowledge of menu items
High school diploma or equivalent
6 months prior work experience preferred

Responsibilities

Greets guests on arrival and regards on departure in a warm and inviting manner.
Informs special menu items to customers and takes orders according to customer specifications, demonstrating salesmanship with complete menu and product knowledge.
Promotes brands and products to increase sales and answers questions regarding the menu.
Utilizes point of sale equipment to enter orders for kitchen personnel.
Cleans and sanitizes food service equipment used to prepare and serve menu items.
Delivers food and drinks orders to guests and ensures satisfaction through food quality checks.
Responds to guest needs and complaints by providing appropriate solutions.
Collects plates and clears the table as customers finish their meals.
Maintains up-to-date knowledge of daily menus and prices.
Interacts with guests to maintain great guest relations and provide opportunities for loyalty.
Replenishes necessary supplies, such as salt/pepper shakers, condiments, etc.
Ensures and maintains cleanliness and orderliness of workstation.
Communicates to management in a timely fashion any guest compliments or complaints.
Performs general upkeep and cleaning duties, such as mopping floors, wiping countertops, cleaning food prep areas, rolling silverware, etc.
Performs other related duties as assigned.