Main + Abbey Food Server Full Time

Churchill Downs Incorporated • Sioux City, IA

11d • Onsite

About The Position

The Food Server provides table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant dining experience.

Requirements

• Excellent verbal and written communication skills
• Excellent customer service and interpersonal skills
• Detail-oriented and thorough with strong organizational and time management skills
• Ability to work under stress in a fast-paced environment
• Knowledge and ability to operate point-of-sale systems
• Knowledge of wines, alcohol, and food
• Thorough knowledge of menu items
• High school diploma or equivalent
• 6 months prior work experience preferred

Responsibilities

• Greets guests on arrival and regards on departure in a warm and inviting manner
• Informs special menu items to customers and takes orders according to customer specifications, demonstrating salesmanship with complete menu and product knowledge
• Promotes brands and products to increase sales and answers questions regarding the menu
• Utilizes point of sale equipment to enter orders for kitchen personnel
• Cleans and sanitizes food service equipment used to prepare and serve menu items
• Delivers food and drinks orders to guests and ensures satisfaction through food quality checks
• Responds to guest needs and complaints by providing appropriate solutions
• Collects plates and clears the table as customers finish their meals
• Maintains up-to-date knowledge of daily menus and prices
• Interacts with guests to maintain great guest relations and provide opportunities for loyalty
• Replenishes necessary supplies, such as salt/pepper shakers, condiments, etc.
• Ensures and maintains cleanliness and orderliness of workstation
• Communicates to management in a timely fashion any guest compliments or complaints
• Performs general upkeep and cleaning duties, such as mopping floors, wiping countertops, cleaning food prep areas, rolling silverware, etc.
• Performs other related duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED