Food Server

Churchill Downs Incorporated • Millcreek Township, PA

2d • Onsite

About The Position

Join our Food & Beverage team as a Food Server! Provide outstanding guest service by taking orders, serving food and beverages, and creating a welcoming dining experience. If you enjoy working in a fast-paced, team-oriented environment, we'd love to meet you! Candidate will take orders, deliver food & beverages, ensure optimal customer service, and organize and clean the front and back of the restaurant.

Requirements

• Excellent communication skills
• Polite demeanor
• Neat appearance
• Committed to 100% customer service
• Ability to read and interpret documents such as safety rules, menus, and procedure manuals.
• Ability to speak effectively before groups of customers or employees of the organization.
• Ability to calculate figures and amounts such as discounts, interest commissions, proportions, percentages, area, circumference, and volume.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Must obtain appropriate licensing as set forth by the PGCB and Presque Isle Downs & Casino.

Nice To Haves

• MICROS or POS system knowledge
• High school diploma or equivalent
• Prior restaurant experience
• 1-3 years’ experience in a fine-dining setting
• Bartending skills

Responsibilities

• Interacts with guests in a positive manner. Smiles, makes guests feel welcome and comfortable, and maintains a high level of professionalism at all times.
• Takes beverage and food orders, delivers orders to tables, and cashes out guests. Must be able to maintain a minimum of 4-6 tables at one time.
• Consistently utilizes the pivot method when serving tables.
• Maintains a complete and thorough knowledge of all menu items, including feature items.
• Will work with all staff and management to strive to exceed guest expectations and value perception.
• Communicates to supervisors and management compliments and concerns in a positive manner.
• Maintains an organized and clean station and dining room as well as replenishes dining room items as assigned.
• Works in a team atmosphere and may be required to bus tables, clean up, and complete other assigned tasks.
• Possesses excellent verbal and cash handling skills along with a full knowledge of basic alcohol beverage and food service.
• Possesses knowledge of upscale service techniques, food, specific wine and specialty beverage knowledge and communication skills.
• Will work nights, weekends, holidays and special events.
• May be required to learn and be tested on a variety of new products, recipes, service and cooking techniques on a regular basis to ensure the department is improving as a whole.

Benefits

• Health insurance (including Vision and Dental!) the first of the month following 30 days of employment for regular FT Team Members
• Accrual of Paid Time Off for FT and PT
• 401k with Company Match – 100% vested at sign up
• Company Stock Purchase Plan
• Team Member Engagement
• Team Member Referral Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED