Food Server

Krg•Franklin, PA

17d•Onsite

About The Position

The Food Server is responsible for providing a high level of enjoyment to guests by ensuring customer satisfaction. This role involves greeting guests, taking orders, delivering food and beverages, and managing payments. The server also assists with maintaining the dining area and workstations.

Requirements

Must be able to smile, make guests smile, and provide a high level of hospitality to guests.
Acknowledge guests and escort them to seats.
Requires continuous standing and walking for extended periods of time.
Must be able to frequently reach for, lift, and carry trays weighing up to 24 lbs.
Must be able to bend and squat on occasion.
Must be able to perform simple grasping and fine manipulation with both hands.
Must have good verbal communication skills.
Usually requires at least six months of previous food service experience and knowledge of dining room procedures.
Must display a neat, clean, and attractive personal appearance.
Must display a pleasant, outgoing, and energetic personality and project a positive attitude.
Must be able to work both independently and as part of a team.

Responsibilities

Acknowledge guests and escort them to seats.
Greet guests and inform them of specials and soups.
Retrieve high chairs and booster seats.
Take food and beverage orders from customers.
Record orders and close out completed checks with the POS system.
Garnish plates.
Deliver food and beverages using a tray.
Ensure customer satisfaction.
Suggestively sell desserts and alcoholic beverages (where applicable).
Bus tables.
Provide bills to guests and settle payments via cash or credit card transaction.
Request feedback from guests and make appropriate accommodations.
Clean and stock workstations.
Refill condiments.
Assist with cleaning and resetting of tables.
Portion salads.
Use the cash register when necessary.
Assist with Greeter duties on an as-needed basis.
Perform other duties as assigned by management.