Pearl Food Server FT

Red Hawk Casino•Placerville, CA

1d•Onsite

About The Position

We are seeking a dedicated and customer-focused Food Server to join our team. In this role, you will be responsible for delivering prompt, efficient, and courteous service of food and beverages to restaurant guests, ensuring a high-quality dining experience. You will manage food and drink orders, maintain a clean and organized dining area, and possess in-depth knowledge of our menu, including ingredients and potential allergens. A key aspect of this role involves proactively monitoring guest needs, refilling beverages, and performing table maintenance to ensure guest satisfaction. You will also handle payments accurately and courteously, adhering to all cash control policies and utilizing our Point-of-Sale system. Teamwork and a commitment to upholding venue standards are essential for success in this position.

Requirements

Must have full open availability.
Must be at least 18 years of age.
Minimum of six months of food server experience preferred.
Previously worked in a fine dining establishment (for Fine Dining Food Servers).
Possess knowledge of current trends in food and beverage, including extensive knowledge of the types and proper pairings of beer, wine, and spirits (for Fine Dining Food Servers).

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Delivers prompt, efficient, and courteous service of food and beverages to restaurant guests.
Takes and fills all food and drink orders.
Assists in maintaining the guests' dining area and kitchen in a clean and neat manner.
Maintains current knowledge of the menu and key ingredients, paying special attention to products that contain or may contain allergens.
Informs guests of various food outlet offerings available in the venue.
Refills guest beverages in a timely manner or as often as needed.
Performs pre-busing of tables on a continual basis, keeping tables free of excess clutter.
Clears empty plates as a primary duty.
Works in a clean, sanitary, safe, and organized manner, abiding by all health and safety regulations.
Monitors guests’ needs on a continual basis, ensuring all requests are promptly fulfilled.
Assists other restaurant personnel with maintenance (side work, opening/closing duties) as necessary.
Performs necessary tasks to service guests in accordance with venue standards.
Participates as a team member with other venue team members to produce a smooth and efficient operation.
Receives payment from food and beverage guests in a prompt and courteous manner.
Adheres to established cash control policies and procedures.
Utilizes Point-of-Sale system, quotes accurate pricing, and gives correct change.
Accounts for all cash, charge, and complimentary sales according to established procedures.
Maintains knowledge of and keeps current with trends regarding food, wine, and spirits to ensure an excellent dining experience (for Fine Dining Food Servers).
Performs all other duties as assigned.