Food Server Specialty

Blue Chip Casino Hotel Spa•Michigan City, MI

3d•Onsite

About The Position

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Must be able to work with a computerized Micros System for order entry, pre-check functions, etc. Is familiar with all pre-check and cashiering procedures; presents check to guest and collects payment. Observes diners to respond to additional requests and to determine when meal is completed. Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount Adhere to established company and departmental procedures, guidelines and policies at all times Maintain established company and departmental uniform, appearance, and hygiene standards at al times Must be able to work with a computerized Micros System for order entry, pre-check functions, etc. Serves all guests according to established standards of quality Completes all set-up and closing duties in a timely fashion Is familiar with all pre-check and cashiering procedures; presents check to guest and collects payment. Adheres to state liquor laws Relays guest complaints/compliments to appropriate supervisor Observes diners to respond to additional requests and to determine when meal is completed Maintains a clean, safe, hazard-free work environment within area of responsibility Performs all other related and compatible duties as assigned Knowledge of safety/guest liability procedures for guests and employees Performs all relative miscellaneous duties as directed by supervisor/manager.

Requirements

Must be able to work with a computerized Micros System for order entry, pre-check functions, etc.
Familiar with all pre-check and cashiering procedures.
Promote positive co-worker and guest interactions; maintain professionalism at all times while working with other employees, departments, and guests.
Must be able to lift and carry small and large trays weighing up to 50 pounds repeatedly.
Must be able to walk and stand for eight hours.
Able to sit, walk, stand, bend lift, reach, pull, push, kneel, squat and grasp.
Must be 18 years of age.
Minimum of six months experience as a food server in high volume and/or fine dining environment is required.
The ability to work in a fast paced environment.
The ability to effectively communicate in English.
The ability to effectively communicate with guests, co-workers and management and handle all types of guest related situations.
Must be able to obtain an ABC liquor permit.
Responsible for keeping all licenses and permits current.

Nice To Haves

High school diploma or GED is preferred.
Prior wine knowledge is preferred but no required.

Responsibilities

Work with a computerized Micros System for order entry, pre-check functions, etc.
Present check to guest and collect payment.
Observe diners to respond to additional requests and to determine when meal is completed.
Create and ensure a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
Adhere to established company and departmental procedures, guidelines and policies at all times.
Maintain established company and departmental uniform, appearance, and hygiene standards at all times.
Serve all guests according to established standards of quality.
Complete all set-up and closing duties in a timely fashion.
Adhere to state liquor laws.
Relay guest complaints/compliments to appropriate supervisor.
Maintain a clean, safe, hazard-free work environment within area of responsibility.
Perform all other related and compatible duties as assigned.
Perform all relative miscellaneous duties as directed by supervisor/manager.