Food Safety Quality Assurance Technician

DO • Jamaica, NY

6d

About The Position

DO & CO is seeking a detail-oriented and highly motivated Food Safety Quality Assurance Technician to join its New York team. DO & CO operates in airline catering, international event catering, and restaurants, lounges, and hotels, with operations in 33 locations across 12 countries and 3 continents. The technician supports food safety and quality assurance across food-production operations, helping maintain DO & CO, customer, and regulatory standards. The role involves hands-on inspections, monitoring, documentation, training, audit support, and collaboration with operational teams. Flexible availability may be needed for early mornings, evenings, nights, weekends, and holidays, depending on business needs.

Requirements

• High school diploma, GED, or equivalent.
• At least two years of experience in food processing, food manufacturing, airline catering, hospitality, or another high-volume food-production environment.
• Working knowledge of food safety, quality assurance, sanitation, and Good Manufacturing Practices.
• Strong written and verbal communication skills in English.
• Excellent organization, documentation, and attention to detail.
• Confidence working with employees and leaders across multiple departments.
• Ability to work independently and contribute effectively within a collaborative team.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Self-motivated, professional, service-oriented, and comfortable taking a hands-on approach.
• Comfort working for extended periods on foot and in environments with varying temperatures.
• Flexible availability, including early mornings, evenings, nights, weekends, and holidays, based on business needs.
• Food safety certification, such as ServSafe.

Nice To Haves

• Bachelor’s degree in Food Science, Hospitality, Biology, or a related field.
• HACCP certification.
• Familiarity with HACCP, ISO standards, environmental monitoring, and food safety management systems.
• Experience conducting floor inspections, temperature checks, facility audits, ATP testing, or environmental swabbing.

Responsibilities

• Perform daily pre-operational, operational, and post-operational food safety inspections.
• Conduct temperature monitoring, cooler and freezer inspections, thermometer calibrations, and sanitizer-concentration checks.
• Verify cleaning and sanitation performed by internal teams and third-party service providers.
• Conduct routine production-floor inspections and self-audits to reinforce Good Manufacturing Practices and food safety expectations.
• Identify and document noncompliance, escalate concerns to FSQA and department leadership, and follow up on corrective actions.
• Conduct traceability exercises, product sampling, laboratory collections, ATP testing, and environmental microbiological swabbing.
• Monitor compliance with DO & CO, customer, FDA, HACCP, Halal, hygiene, and applicable regulatory requirements.
• Maintain accurate, organized, and audit-ready food safety and quality records.
• Support customer audits, health department inspections, internal assessments, and regulatory visits.
• Assist with pest-control monitoring and inspect cleanliness in production, storage, restroom, dishroom, pot-wash, porter, and transportation areas.
• Verify approved cleaning chemicals are stocked, labeled, stored, and available in designated departments.
• Provide on-the-spot coaching during production-floor inspections to address hygiene, safety, and GMP concerns.
• Deliver food safety and hygiene training and serve as a backup trainer during new-hire orientation.
• Identify training gaps, recommend retraining, and support annual food safety refresher programs.
• Partner with Production, Culinary, Sanitation, Transportation, and other operational teams to strengthen food safety performance.
• Perform additional duties as assigned by the FSQA Supervisor or FSQA Manager.

Benefits

• Complimentary daily meals, including breakfast, lunch, and dinner.
• Medical, dental, and vision benefits for eligible full-time employees.
• 401(k) eligibility for full-time employees.
• A workplace committed to innovation, food safety, creativity, and exceptional hospitality.
• Career-development opportunities in the United States and internationally.
• Opportunity to work with and represent a global leader in luxury gourmet entertainment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED