FS/QA Technician

DO • Des Plaines, IL

2d

About The Position

DO & CO is hiring a Food Safety & Quality Assurance Technician in Desplaines. The role supports food safety, quality assurance, and facility hygiene across food operations. Responsibilities include monitoring critical control point and temperature records, conducting audits, preparing samples for microbiological testing, maintaining records and filing systems, investigating customer complaints, supporting traceability improvements, and assisting with internal and external audits. The technician also supports pest control and cleaning-schedule oversight and maintains employee training and food safety certification records. Food safety training may be delivered as needed.

The role calls for a detail-oriented, organized, service-oriented professional who can work independently and with a team in a fast-paced environment. Flexibility to work different shifts, including early mornings, evenings, weekends, and holidays, is required.

DO & CO operates in 33 locations across 12 countries and three continents and offers airline catering, international event catering, restaurants, lounges, and hotels.

Requirements

• Ability to multitask and work well in a fast-paced environment.
• Ability to work well both in a team and independently.
• Strong interpersonal and communication skills, including written and verbal communication.
• Ability to work with individuals in different functions.
• Passion for working within an international team.
• Organized and detail-oriented approach.
• Self-motivated, professional work ethic, service-oriented attitude, and hands-on approach.
• Flexibility to work different shifts, including early mornings, evenings, weekends, and holidays.

Responsibilities

• Monitor critical control point (CCP) and temperature records, following up or escalating as needed.
• Complete internal food safety audits and prepare samples for microbiological testing.
• Maintain the quality assurance filing system.
• Investigate customer complaints.
• Maintain and recommend improvements to the facility’s traceability system.
• Assist with internal and external audits.
• Support pest control management and complete pest control audits.
• Assist in monitoring and recommending improvements to the facility cleaning schedule.
• Maintain facility hygiene records.
• Maintain employee training records and track renewals for food safety certifications.
• Deliver food safety training as necessary.

Benefits

• Competitive pay of $22.00–$23.00.
• Daily complimentary breakfast, lunch, and dinner.
• 401(k) and medical benefits—including medical, dental, and vision—for full-time employees.
• Career development opportunities nationally and internationally.
• Opportunity to attend world-class events.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed