Food Safety & Quality Assurance (FSQA) Manager

Whataburger • San Antonio, TX

1d • Hybrid

About The Position

As a Food Safety & Quality Assurance Manager, you play a vital role in protecting our guests, our brand, and our teams by ensuring the food we serve is safe, compliant, and consistently high quality. You’ll lead supplier food safety programs, support new product launches, and proactively reduce risk through strong partnerships and data‑driven decisions. In this role, you Make a Difference by safeguarding food safety and quality standards that impact millions of guests. You Serve with Heart by building trusted, collaborative relationships with suppliers and internal partners. You Win as One by working cross‑functionally with Operations, Product Development, Category Management, and Risk to solve complex challenges. And you Move Forward Boldly by continuously improving systems, raising standards, and helping shape the future of our FSQA programs.

Requirements

• Bachelor’s degree in Food Science, Food Safety, or related field (or equivalent experience)
• 3–5+ years of food safety or quality experience in food manufacturing, foodservice, or restaurants
• Working knowledge of HACCP, GMPs, FDA Food Code, and regulatory requirements
• Experience reviewing supplier audits and managing corrective actions
• Familiarity with GFSI‑recognized schemes (e.g., SQF, BRC, or equivalent)
• Strong communication, problem‑solving, and cross‑functional collaboration skills
• Ability to manage multiple priorities in a fast‑paced environment
• Proficiency with Microsoft Office tools

Nice To Haves

• CP‑FS, REHS/Registered Sanitarian, or similar certification
• HACCP certification
• PCQI and/or supplier audit certification experience
• Experience improving supplier performance and food safety systems
• Experience supporting product commercialization or launch initiatives

Responsibilities

• Lead supplier FSQA programs to meet company policies and regulatory requirements
• Review audits and inspections; drive corrective actions to resolution
• Conduct supplier audits, product evaluations, and sampling activities
• Strengthen supplier food safety, sanitation, and quality systems
• Own and maintain accurate, compliant food product specifications
• Support commercialization and launch of new and reformulated products
• Partner with Operations, Product Development, Category, and Risk teams
• Monitor FSQA calibration activities and address gaps or deviations
• Support food safety, quality, and illness investigations
• Maintain complete and accurate FSQA records and documentation
• Contribute to supplier programs, tools, and training improvements

Benefits

• Competitive Weekly Pay
• Bonus Program that scales up to 2.5X payout potential based on company results
• 5 weeks PTO
• Flex Weeks
• Paid Corporate Holidays
• Paid Parental Leave
• 401(k) match $1/$1 up to 4%
• Competitive Medical, Dental and Vision Benefits
• Short-term and Long-term Disability Benefits
• Opportunities for Career Development and Growth
• Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
• Discounted Meals for You and a Guest
• Wireless Service Discounts
• Computer & Software Discounts
• Fitness / Gym Discounts
• Awards and recognition for all you do
• Retirement Celebration Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees