Food Safety & Quality Associate Leader

PepsiCoWytheville, VA
Onsite

About The Position

The Food Safety & Quality (FSQ) Coach ensures strict adherence to Quality and Food Safety protocols to deliver the high-quality products consumers expect. This role leads a team of FSQ Technicians and oversees all Quality and Food Safety operations on their shift. The FSQ Coach partners closely with Manufacturing, Tech Services, and Warehouse teams to reinforce quality procedures, drive sustainable practices, and support world-class FSQ performance across the facility.

Requirements

  • Bachelor’s degree or equivalent experience (Food/Beverage Manufacturing, Engineering, Chemistry, Microbiology, or related field)
  • Minimum 2 years of experience in the food or beverage industry strongly preferred
  • Minimum 2 years of direct people leadership experience preferred
  • Previous Quality Control experience in a high-speed manufacturing environment preferred
  • Knowledge and application of quality principles and problem-solving tools
  • Ability to prioritize and manage multiple tasks effectively
  • Strong leadership skills with the ability to drive change
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to give and receive constructive feedback
  • Effective coaching, facilitation, presentation, and team-building skills
  • Ability to lead a team-based approach to decision-making.

Responsibilities

  • Provide technical knowledge for water treatment systems, concentrate/syrup batching, ingredient receiving/storage, and lab systems
  • Demonstrate working knowledge of manufacturing equipment and processes and their impact on Quality and Food Safety
  • Oversee team execution of key Food Safety programs, including GMP compliance, sanitation, monitoring, documentation, and recordkeeping
  • Ensure compliance with Food Safety Management Systems (Food Safety, Food Defense, CAPA)
  • Oversee calibration programs and ensure analytical procedures are executed accurately
  • Ensure flawless execution of Non-Conforming Product programs
  • Manage hold systems, reconciliation controls, compliance processes, and personnel training
  • Use data analytics tools to monitor real-time Quality and Food Safety performance
  • Identify trends and implement corrective and preventive action plans
  • Support improvement of Quality, Food Safety, and consumer-related metrics
  • Coordinate Quality and Food Safety training for cross-functional teams
  • Coach FSQ Technicians and support capability development across shifts
  • Partner with FSQ Manager, FSQ Leader, and peer Coaches to support site audits, including: GFSI, AIB GMP, Regulatory readiness, QAS and internal audits
  • Ensure audit findings are addressed and sustained
  • Demonstrate effective change leadership while minimizing people impact
  • Collaborate with cross-functional partners to ensure consistent quality execution

Benefits

  • Paid parental leave
  • vacation
  • sick
  • bereavement
  • Medical
  • Dental
  • Vision
  • Disability
  • Health
  • Dependent Care Reimbursement Accounts
  • Employee Assistance Program (EAP)
  • Insurance (Accident, Group Legal, Life)
  • Defined Contribution Retirement Plan
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