Food Safety Manager
About The Position
The Manager of Food Safety leads the development and execution of enterprise food safety programs across all Shack operations, ensuring compliance with local, state, and federal regulations while protecting brand integrity and guest trust. Reporting to the Director of Food Safety & Quality Assurance, the Manager of Food Safety partners closely with Operations, Supply Chain, Culinary, Training, and Quality teams to embed food safety into daily execution and to drive a strong, sustainable food safety culture across all levels of the organization. This role is eligible for remote work. However, team members who live within a commutable distance of one of Shake Shack’s Support Centers will follow a hybrid schedule and are expected to work onsite three days per week.
Requirements
- Knowledge of local regulatory food codes and food safety requirements.
- Strong attention to detail and ability to follow structured procedures.
- Effective written and verbal communication skills.
- Ability to multi-task and prioritize workload with guidance.
- Willingness to learn and adapt in a dynamic environment.
- Bachelor's Degree - Preferred
- Food Science, Microbiology, Public Health or related field
- 4-6 years food safety experience in chain restaurant or manufacturing setting preferred
- 1-3 years Supervisory Experience
Responsibilities
- Leads the in-Shack food safety auditing program and ensures the program remains aligned with the expectations of the Food Code and other regulatory agencies.
- Ensures the continuous improvement of the program to meet company KRIs.
- Reports out the results of the program quarterly for review by operations leaders as well as the audit committee.
- Drives cross-functional alignment for the implementation, execution, and continuous improvement of digital Shack facing food safety tools.
- Ensures that operations leaders are versed in these tools; provides reporting and data analysis on a quarterly cadence.
- Analyzes local regulatory food codes to ensure compliance with Shack food safety programs at the restaurant level.
- Delegates execution of permit processes or regulatory inspections to Regional Food Safety Specialists.
- Leads the review and when necessary, the intervention of Shack DOH reports.
- Provides in-person training and recovery for locations that may have had multiple unacceptable DOH inspections.
- Delegates intervention measures for less critical inspections to the Regional Food Safety Specialists.
- Owns the development and execution of a regional food safety program which encompasses food safety training at all NSOs, continuous monitoring of food safety KPIs across all areas of responsibility, and the intervention at locations which may fall short of expectations.
- Manages the Shack HACCP program on behalf of all Shack locations in which it is a regulatory requirement, as well as a tool for cross-functional departments as a part of the permitting and NSO process.
- Provides food safety subject matter expertise when questions arise outside of the scope of Shack SOPs.
- Supports FSQA late-night and weekend coverage for critical food safety events.
Benefits
- A work environment where you can come as you are, share your ideas, have fun, and work collaboratively
- Weekly Pay and Performance bonuses
- Shake Shack Meal Discounts
- Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
- Medical, Dental, and Vision Insurance
- Employer Paid Life and Disability Insurance
- 401k Plan with Company Match
- Paid Time Off
- Paid Parental Leave
- Access to Employee Assistance Program on Day 1
- Pre-Tax Commuter and Parking Benefits
- Flexible Spending and Dependent Care Accounts
- Development and Growth Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
