Utility- HopCat

BarFly (Project BarFly)•Detroit, IL
•Onsite

About The Position

At HopCat, we believe great restaurants are built by great people. We're looking for “A Players”—individuals who take pride in their craft, care about their teammates, and consistently deliver exceptional food under pressure. The mission of this role is to connect the kitchen to the guest by delivering every dish quickly, accurately, safely, and with pride while helping the restaurant maintain smooth service and strong food-quality standards.

Requirements

  • Ability to learn the menu, table map, seat positions, modifications, and allergens.
  • Strong listening skills and the ability to follow verbal direction in a high-volume environment.
  • Flexible availability, including evenings, weekends, and holidays.
  • Stand and move throughout the shift.
  • Safely carry multiple plates, trays, and up to 40 pounds.
  • Move quickly through crowded dining and kitchen areas around hot food and equipment.

Nice To Haves

  • Previous restaurant experience is preferred but not required.

Responsibilities

  • Verify table number, seat position, modifications, special requests, and plate completeness before leaving the kitchen.
  • Deliver hot food hot and cold food cold, prioritizing children's meals and time-sensitive items.
  • Clearly identify each dish for the guest and confirm necessary sauces, condiments, silverware, and accompaniments are present.
  • Immediately communicate missing items, incorrect plates, allergy concerns, quality issues, or delayed tickets.
  • Maintain a clean, organized, safe, and fully supplied expo area throughout the shift.
  • Support table maintenance, beverage refills, clearing, and resets when food-running priorities allow.
  • Demonstrate working knowledge of menu items, table numbers, seat positions, and basic allergen procedures within the required training period.
  • Run completed food promptly to the correct guests.
  • Perform a final visual quality and completeness check.
  • Use proper menu language when presenting dishes.
  • Keep the expo line stocked and organized.
  • Assist servers and bussers with immediate guest needs.
  • Follow food-safety, sanitation, and allergen procedures.
  • Complete assigned opening, cleaning, and closing duties.

Benefits

  • Competitive pay appropriate to the position, including tips where applicable.
  • Flexible scheduling
  • Employee food discounts
  • Training, skill development, and opportunities for growth within HopCat and Project BarFly.
  • A fast-paced, inclusive, and team-focused work environment.
  • Strong Earning Potential
  • Comprehensive Training
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