Food Runner (On-Call)

The Kahala Hotel & Resort • Honolulu, HI

1d • Onsite

About The Position

Food runner communicates orders and information between the front of house and back of house, making sure that food is cooked in the right order, quickly, and presented to the customer as beautifully as possible in a timely and complete manner. This requisition is for an On-Call position.

Requirements

• Exceptional organization, coordination and communication skills.
• Must be able to call out orders across a line and maintain composure in a loud, hot environment.
• Strong customer service skills are important.
• Must be in good physical condition, with hours of bending, standing and working in hot conditions.
• High School Diploma or General Education Diploma required.
• Minimum two (2) years restaurant and/or hotel food and beverage and/or culinary experience required.
• Previous supervisory experience required.
• Experience in a first-class, luxury restaurant and hotel required.
• Leadership Skills: Essential for successful execution between the kitchen and floor.
• Sense of Taste and Smell
• Time Management skills and able to Multi-Task
• Certification of tuberculosis clearance required.

Nice To Haves

• Culinary training and/or restaurant certifications preferred.
• CPR and Standard First Aid Certification preferred.
• Food handler’s permit or certification

Responsibilities

• Ensures that all kitchen orders are prepared in a timely manner and according to menu and customer specifications.
• May also finalize the presentation of the plate and test the temperature of the food.
• Directs the kitchen and wait staff who are delivering completed orders, to keep orders flowing from the kitchen to the diners and maintain timely service.
• In charge of the final presentation of the plate, making sure it is dressed and garnished correctly and free from smudges or spills.
• Explains special orders to the cooks, and tells servers when the kitchen is out of a particular menu item.
• May handle customer complaints.

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED