Torno Subito Food Runner

The Moore•Miami, FL

3d•Onsite

About The Position

This role will be a key points of contact for guests throughout their dining experience. Must have the ability to work well with the team and provide the utmost level of hospitality to our guests. The role involves following proper steps of service and delivering food and beverages to the appropriate tables, providing support to servers, and assisting in maintaining a smooth dining experience for customers.

Requirements

Minimum 2 years working in a high volume, upscale restaurant
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and remain calm under pressure.
Excellent attention to detail and organizational skills.
Must be able to communicate clearly with managers, kitchen, and dining room personnel
Physical fitness to carry trays and navigate the restaurant space efficiently.

Responsibilities

Confirm accuracy and presentation of food orders and delivers food from kitchen and delivers to guests in an accurate and timely manner
Possess in-depth knowledge of the food menu, ingredients, preparation methods, and potential allergens to answer guest questions confidently and accurately
Monitor and observe guests' dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
Must know all table numbers and guest position numbers to deliver all plates accurately
Ensure expo and service station areas are organized, stocked and maintained
Act as a liaison between the service staff and the kitchen regarding special requests or restrictions
Assists front-of-house team with other duties as required or assigned
Support Captains and Bar in delivering world-class service, maintaining attentiveness, awareness, and discretion at all times
Anticipate guest needs with sensitivity and professionalism
Participate in daily lineups, training sessions, and menu briefings to stay informed and engaged
Uphold and model our core values of respect, hospitality, creativity, and excellence
Be a brand ambassador, embodying elegance, finesse and innovation
Reporting any discrepancies or issues with food quality to the appropriate personnel.