J1 Food Runner-3

Hard Rock Hotel & Casino Ottawa•Atlantic City, NJ

12d•$2 - $25•Onsite

About The Position

Hard Rock International (HRI) is a globally recognized company with a significant presence in over 70 countries. The company operates a variety of venues including Rock Shops®, Live Performance Venues, and Cafes. HRI also has a digital arm, Hard Rock Digital, focusing on online and retail sportsbooks and internet gaming. The company boasts the world's largest collection of music memorabilia and has received numerous accolades for guest satisfaction and as a top employer. Food Runners at Hard Rock Cafe are essential during high business volume, supporting servers by delivering food and responding to guest needs in a friendly, professional, and knowledgeable manner.

Requirements

Remain calm in a hectic, fast-paced atmosphere.
Demonstrate a high level of organization, attention-to-detail and a sense of urgency.
Display a positive and outwardly friendly attitude toward guests and co-workers.
Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
Ability to sit for extended periods of time.
Ability to make repeating movements of the arms, hands, and wrists.
Ability to express or exchange ideas verbally and perceive sound by ear.
Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
Occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
Ability to turn or twist body parts in a circular motion.
Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
Ability to travel via auto or airplane for long periods of time.
Maintaining a well-groomed appearance (“having a plan”).
Following all uniform guidelines.
Practicing all general safety & sanitation standards.
Recycling products, where possible.
Maintaining HRC’s 5 core Values and Mission Statement.

Nice To Haves

This Cafe may cross-train the Servers and the Bussers

Responsibilities

Deliver food to guests quickly and efficiently.
Deliver condiments and drinks as needed (to include alcoholic beverages).
Refill beverages as needed.
Respond to guest inquiries in a courteous and polite manner.
Promptly and professionally, handle guest issues and communicate problems and concerns to management.
Maintain a clean and organized server alley and expo area.
Stock ice and glassware on the server line.
Pre-buss tables.
Clean and reset dirty tables.
Sweep the floor.
Assist and communicate clearly with the kitchen staff and front of the house staff.