Food Runner-Part Time, Brew Brothers

Caesars Entertainment•Kansas City, MO

About The Position

The Food Runner prepares and checks plate presentation, order accuracy, and ticket times for food leaving the kitchen window. The role interacts with guests and requires knowledge of menu items, communication of needs to the kitchen, and handling of other food-related issues. It also includes opening and closing side duties and maintaining an assigned station and equipment in a clean, sanitary condition. The Food Runner provides guest service, supports wait staff and hosts, assists with seating, and keeps guest areas and side stations clean and stocked. The position requires a neat, professional appearance, compliance with workplace safety procedures and required training, and adherence to the drug- and alcohol-free workplace policy. The job typically pays $13.00 per hour plus tips and has a variable schedule that includes evenings, weekends, and holidays. PTO accrual begins on the first day; benefits after 90 days are specified for full-time employees.

Requirements

Must be at least 18 years old.
Ability to read, write, and understand English.
Effective communication and ability to maintain positive working relationships with guests, coworkers, and management.
Must pass a required background check.
Must report to work in a neat, clean uniform with slip-resistant shoes; well-groomed hair and good personal hygiene are essential.
Must obtain a required food handlers permit.
Ability to lift and carry up to 50 pounds on a tray for up to 50 yards.
Ability to push or pull up to 50 pounds.
Ability to work in a fast-paced, high-volume environment.
Physical dexterity to carry a tray.
Ability to maneuver in tight, confined areas.
Ability to stand and walk continuously for an entire shift.
Ability to pre-bus, clear, and clean tables in a section without assistance from a busser.
Ability to work in excessive noise, continually changing temperatures, and fluctuating business levels.

Responsibilities

Prepare and check plate presentation, order accuracy, and ticket times for food leaving the kitchen window.
Interact with guests and maintain knowledge of menu items.
Communicate needs to the kitchen and address other food-related issues.
Complete opening and closing side duties.
Maintain assigned stations and equipment in a clean and sanitary condition.
Provide superior guest service and interact courteously and effectively with guests and team members, including in difficult or changing business conditions.
Pre-bus and bus guest areas by scraping and stacking dishes and removing dirty linens; transport dirty items to the dish pit or another appropriate area.
Create positive guest experiences, maintain guest relationships, and approach situations with a positive, service-oriented attitude.
Acknowledge customers in a friendly and timely manner and address them by name whenever possible.
Assist wait staff and host/ess as needed.
Keep side stations, counters, and guest areas clean and organized, and restock items as required.
Assist the host/ess in seating patrons.
Wear black slip-resistant shoes and maintain a clean, professional appearance.
Follow workplace safety procedures and complete required company training within designated time frames.
Comply with the drug- and alcohol-free workplace policy.
Perform other duties as assigned.