About The Position

Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice. We are currently seeking a talented individual to become a Food Runner. An individual could be successful if they possess the following.

Requirements

  • Must be at least 21 years of age.
  • Excellent guest service and communication skills.
  • Ability to read, write and communicate effectively in English.
  • Superior attention to detail and accuracy.
  • Troubleshooting and problem-solving abilities.
  • Ability to meet strict deadlines.
  • Ability to multi-task and remain organized.
  • Must be able to maintain strict confidentiality, discreetness and tact at all times.
  • Ability to deal effectively and interact well with team members and guests.
  • Ability to resolve problems/conflicts in a diplomatic and tactful manner.
  • Ability to adjust quickly to changing conditions.
  • Ability to seek guidance when unsure.
  • Ability to work with interruptions and/or distractions.
  • Employee must be able to qualify for licenses and permits required by federal, state and local regulations.
  • All applicants must complete a pre-employment drug screen and background check.

Nice To Haves

  • 1+ years food service experience preferred
  • 1+ years guest service experience

Responsibilities

  • Setting tables, serving food orders and removing used dishes and utensils.
  • Ensuring guests have a high-quality dining experience by serving their food in a timely and accurate manner.
  • Presenting a friendly and professional image at Oaklawn Racing Casino Resort.
  • Provide excellent guest service.
  • Clean up spilled food, drink and broken dishes, and remove empty bottles and trash.
  • Carry food, dishes, trays, and silverware from kitchens and supply departments to serving counters.
  • Carry trays from tables and booths with soiled dishes, glassware, and silverware to kitchen and dishwasher.
  • Fill beverage and ice dispensers.
  • Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays.
  • Replenish supplies of food and equipment at steam tables and service bars.
  • Scrape and stack dirty dishes, and carry dishes and other tableware to kitchens for cleaning.
  • Stocks all areas of the venue.
  • Cleans, resets and maintains tables.
  • Maintains all equipment.
  • Assures F&B areas are maintained in accordance with company standards, as well as all applicable regulations.
  • Remains up-to-date on property events and hours of operation.
  • May be assigned to various venues throughout the property depending on business needs.
  • Cooperates and communicates with all fellow team members, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude.
  • Makes efforts to keep informed of company information and communications by participating in department meetings, huddles and reviewing property bulletin boards, digital signage, and company newsletter.
  • Assists other team members and departments to contribute to the best overall performance of the department.
  • Upholds a Four Diamond & Four-Star service model.
  • Maintains an attitude & philosophy consistent with the company Core Values and Standards of Behavior with internal & external guests.
  • Punctual attendance required.
  • Ability to work required overtime.

Benefits

  • Drug-free, healthy, safe and secure environment
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