SLCT Food Runner - PT
About The Position
State & Lake Chicago Tavern, located within The Wit Hotel in the heart of downtown Chicago, is seeking an energetic, detail-oriented Food Runner to join our front-of-house team. The Food Runner plays a critical role in delivering exceptional guest experiences by ensuring food is delivered accurately, promptly, and professionally while supporting seamless communication between the kitchen and service staff. The fast-paced, high-traffic environment provides team members with experience in upscale hospitality, elevated American tavern dining, live entertainment service, and high-volume guest engagement in one of Chicago’s most vibrant neighborhoods.
Requirements
- Previous restaurant, hospitality, or food service experience preferred but not required.
- Ability to work in a fast-paced, high-volume environment.
- Strong communication and teamwork skills.
- Excellent attention to detail and organizational abilities.
- Ability to stand and walk for extended periods and lift up to 30 pounds.
- Flexible availability, including evenings, weekends, and holidays.
- Passion for hospitality and providing outstanding guest service.
Responsibilities
- Deliver food orders from the kitchen to guests quickly, accurately, and according to restaurant standards.
- Verify food orders for accuracy, presentation, and completeness before leaving the kitchen.
- Communicate effectively with servers, kitchen staff, and management regarding guest needs and order modifications.
- Describe menu items and answer basic guest questions when delivering food.
- Assist in maintaining cleanliness and organization of dining areas, service stations, and expo areas.
- Support servers by refilling water, clearing plates, and assisting with guest requests as needed.
- Ensure all food is presented according to quality and presentation standards.
- Follow all food safety, sanitation, and health department guidelines.
- Maintain a positive, professional, and guest-focused attitude at all times.
- Assist with opening, closing, and side work duties as assigned.
Benefits
- Medical Plans
- Dental Plans
- Vision Insurance
- Paid Time Off (PTO)
- Accident/Hospital Indemnity/Critical Illness plans
- 401(k) Retirement Plan
- Flexible Spending Account (FSA)
- Life and AD&D Insurance
- Short-Term Disability (STD)
- Voluntary Long-Term Disability (LTD)
- Commuter Benefits
- Pet Insurance
- Hilton travel discounts and employee room rates worldwide
- Career growth and training opportunities
- Access to wellness programs and employee appreciation events
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
