Food Runner - Muckleshoot Restaurant (PT)

Muckleshoot Casino Resort•Auburn, WA

21h•$17•Onsite

About The Position

This is a part-time position at the Muckleshoot Restaurant. The Food Runner is responsible for exemplifying the company's values through excellent guest service and professionalism. Key duties include assembling food orders, ensuring timely and professional delivery of food from the kitchen to guests, assisting servers and bussers, performing side-work and opening/closing duties, maintaining cleanliness of stations, alerting management to issues, communicating guest requests, and fostering a positive work environment. The role also involves other duties as assigned.

Requirements

Ability to obtain a Class III B gaming license.
A valid WA State Food Health Card/Food Handlers Permit required.
A valid WA State Class 12 Alcohol Permit or Class 13 Permit required.

Nice To Haves

Food service experience preferred.
Customer service experience and/or training preferred.
Knowledge of health & safety standards, and safety regulations as required.
Ability to demonstrate a well-groomed presence and always maintain a professional appearance and attitude.
Ability to follow specific instructions, both oral and written.
Read, write, and speak English fluently.
Ability to provide excellent guest service.
Ability to work various shifts.

Responsibilities

Exemplify MCR’s values and demonstrate excellent guest service and professionalism.
Practice, support, and promote the mission, vision, and values of Muckleshoot Casino Resort.
Assemble food orders at the expeditor station or assist Chef/Sous Chef with assembling food orders, ensuring orders are prepared according to the description on the servers’ ticket.
Prompt delivery of food from kitchen to guest in a professional manner and in accordance with service standards.
Assist food servers and bussers by clearing used dishes and refilling beverages.
Perform side-work, and any other opening or closing duties as required. Ensure that wait staff stations and expediting areas are clean and maintained throughout shift.
Alert management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
Communicate any additional requests from guests to the food server immediately.
Create, maintain, and facilitate a positive work environment; promote positive team member relations and report issues to the appropriate personnel.
Other duties as assigned.