Food Runner (Seasonal)

Pyramid Global Hospitality•La Quinta, CA

1d•Onsite

About The Position

Pyramid Global Hospitality is seeking a highly motivated, customer-focused Room Service Runner to join their team at the La Quinta Resort and Club. This role is responsible for taking guest orders over the phone and delivering food and beverages to guest rooms, ensuring accuracy and timeliness. The ideal candidate has a genuine passion for service and is eager to grow and learn within a world-class property. Team members at Pyramid have the opportunity to collaborate with experienced leaders, take on challenging assignments, and gain exposure to a diverse portfolio of properties, brands, and markets.

Requirements

Highly motivated
Customer focused
Genuine passion for service

Nice To Haves

Ability to make meaningful connections
Ability to figure out what it takes
Ability to step it up to win the day

Responsibilities

Be thoroughly familiar with the menus, ingredients, and methods of preparation for each dish, wine list, as well as hours of operation for all food and beverage outlets.
Has a thorough knowledge of the room layout and the property in general.
Is knowledgeable about the hotel and its amenities.
Collects orders from the kitchen, ensuring they have been prepared correctly; and promptly and efficiently deliver to the guest’s room.
Will submit signed checks and reconciling daily sales.
Assists with the collection of Room Service trays and other food and beverage items from the guest rooms.
This also includes proper breakdown of trays and other items.
Be thoroughly familiar with all standards of proper service etiquette and will practice these standards throughout the guests dining experience.
Consistently delivers courteous, professional service.
Maintains high standards of cleanliness (personal appearance, equipment, and facility) always.