Rib Room | Food Runner

Omni Hotels & Resorts•New Orleans, LA

2d•Onsite

About The Position

This team member will maintain the highest standards possible for the guest by insuring quick, efficient, and professional completion of busser duties. The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork. Omni Royal Orleans’ associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match.

Requirements

Previous bussing experience at fine dining establishment preferred.
Great customer service skills required.
Must be able to work weekends and holidays
Must have valid Louisiana Responsible Vendors and Food Handlers certification

Responsibilities

Servicing all guests in the dining room in every way possible, ensuring the best possible experience in hopes that they will return
To comply with attendance and punctuality standards.
To comply with uniform standards.
To properly set up entire restaurant.
To have complete understanding of bussing standards.
To have a complete understanding of the menu.
To deliver food and beverage accurately to tables and in a timely manner.
Needs to be able and willing to learn to utilize table numbers and seat numbers to deliver food.
Be friendly and helpful with all guests. Use surnames whenever possible.
To comply with food handling standards.
Run food to all sections of the restaurant and bar.
Communicate to guests whenever needed.
Able to (after being trained) explain food to guests when serving.
Able and willing to learn proper table service.
Able to communicate to FOH and Kitchen Team
Willing to learn basic knowledge about food preferences and allergies.
Team player who wants to be the best
To complete all assigned duties before checking out and clocking out.
Inspecting and manicuring one’s station in the restaurant to ensure that it is immaculate in both cleanliness and presentation.
Station set-up and breakdown/side-work.
Perform any other duties as assigned by the restaurant manager.