Food Runner

Flix Brewhouse•San Antonio, TX
•$10•Onsite

About The Position

The primary job of the food runner is to accurately deliver food from the kitchen to the guest. Food runners are also expected to assist the servers to ensure excellent customer service and teamwork. They are expected to expedite food delivery and are responsible for the cleanliness and upkeep of the expo line. The primary job of the Drink & Quix Expo is to accurately make drinks and expedite quix items in an organized fashion. The goal is to create 100% guest satisfaction by providing speedy and genuine hospitality.

Requirements

  • Knowledgeable of safety, sanitation, and food handling procedures.
  • Professional communication skills required.
  • Ability to read food, drink and quix tickets.
  • Ability to take direction, work in a team environment and effectively under pressure.
  • Must have problem solving abilities, be self-motivated and organized.
  • Have a commitment to quality service.
  • Ability to stand and walk for long periods of time.
  • Ability to reach, bend, stoop, and frequently lift up to 35 lbs. and occasionally lift/move 50 lbs.

Nice To Haves

  • Being of legal age to serve alcoholic beverages is preferred for this role, but it is not required.
  • A love for movies
  • Ability to shine in a fast-paced, high-energy environment
  • Teamwork is essential
  • Being ready to embrace evening and weekend shifts with enthusiasm.

Responsibilities

  • Delivers food to guests in a timely fashion using our core values as a benchmark.
  • Expedite drinks and quix items in a timely fashion.
  • Assists with guest needs by communicating guest requests to the servers.
  • Prepares, manages throughout shift, and breaks down runner station at expo line.
  • Continues to stay in Service Modality. Expo > Guest > Dish > Repeat
  • Assists with cleaning and flipping auditoriums when needed.
  • Exhibits professionalism at all times in the presence of guests, management, and fellow employees.
  • Displays citizenship and team work at all times.
  • Follows work schedule provided and reviews upcoming events.
  • Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems.
  • Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to notifying management when it is appropriate to use the 100% guest satisfaction guarantee.

Benefits

  • Health insurance
  • Pet insurance
  • PTO accrual
  • 401k plans with matching
  • Career growth opportunities
  • Free movies
  • Free shift beer or root beer
  • Discounted meals
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