Food Runner - Fine Dining

Muckleshoot Casino Resort•Auburn, WA

1d•$17•Onsite

About The Position

This role is responsible for ensuring the beautiful presentation and prompt delivery of dishes in a fine dining setting, adhering to MCR's values and service standards. The Food Runner will work closely with kitchen and front-of-house staff to provide a seamless and enjoyable dining experience for guests, while also maintaining a positive work environment and complying with all safety and hygiene guidelines.

Requirements

Ability to obtain a Class III B gaming license.
A valid WA State Food Health Card/Food Handlers Permit required.
A valid WA State Class 12 Alcohol Permit required.
Read, write, and speak English fluently.

Nice To Haves

Previous experience in a similar role in fine dining or upscale restaurants is preferred but not always required.
Food service experience preferred.
Customer service experience and/or training preferred.
Knowledge of fine dining service standards, including table settings and proper etiquette.
Strong communication skills and the ability to work effectively in a team.
Physical stamina and the ability to stand for extended periods and lift trays or dishes.
Attention to detail and a commitment to delivering exceptional customer service.
Familiarity with the menu and the ability to answer guest questions about dishes.
Ability to follow specific instructions, both oral and written.
Ability to provide excellent guest service.
Ability to work various shifts.

Responsibilities

Exemplify MCR’s values and demonstrate excellent guest service and professionalism.
Practice, support, and promote the mission, vision, and values of Muckleshoot Casino Resort.
Ensure dishes are presented beautifully and adhere to plating and presentation standards before delivery.
Verify order details to ensure correct dishes are delivered to the right tables and notify the kitchen of discrepancies.
Coordinate with kitchen staff for prompt delivery of hot dishes.
Assist in setting up and resetting tables before and after service.
Interact with servers and front-of-house staff to understand table status for course delivery and plate clearing.
Provide prompt and professional delivery of food from the kitchen to guests.
Comply with food safety and hygiene guidelines.
Assist food servers and bussers by clearing dishes and refilling beverages.
Perform side-work and other opening or closing duties as required.
Ensure wait staff stations and expediting areas are clean and maintained.
Collaborate with restaurant staff to provide a seamless dining experience.
Communicate additional guest requests to the food server immediately.
Create, maintain, and facilitate a positive work environment and promote positive team member relations.
Perform other duties as assigned.