Steakhouse- Food Runner
About The Position
Receive beverage orders from guests. Prepare and serve food and beverages in accordance with established service standards. Refills, sets/resets, stocks, clears and cleans dishes, glassware, silverware, linens, condiments, beverages, napkin holders and all other related supplies. Provides excellent customer service to our fine dining guests. Create and ensure a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount Promote positive co-worker and guest interactions, maintain professionalism at all times while working with other employees, departments, and guests Demonstrates a courteous, friendly, polite, and congenial and efficient attitude Relays guest complaints/compliments to the appropriate supervisor Adhere to established company and departmental policies, procedures, and guidelines at all times Must always adheres to health & sanitation guidelines including food and beverage policy and procedures Mains company and departmental uniform, appearance, and hygiene standards at all times
Requirements
- Must be at least 21 years of age
- Must be able to obtain RAMP alcoholic certification
- Able to sit, walk, stand, bend, lift, reach, pull, push, kneel, squat and grasp
- Must be able to walk and stand for eight hours
- Repeated bending and lifting
- Must be able to lift and carry small and large trays and/or bus tubs weighing up to 50 pounds repeatedly
- Ability to work in a high-pressure, fast-paced environment
- Ability to handle or seek assistance for all types of guest related situations
- Shift assignments may be irregular, and will cover days, nights, weekends, and holidays
- Must be able to pass all Training and Tests associated with job
- Ability to effectively communicate with guests, co-workers, and management
- Ability to effectively communicate in English
- High school diploma or general education degree (GED) preferred; or one to three months related experience and/or training; or equivalent combination of education and experience
Responsibilities
- Greet and take food and beverage orders from guests, enter orders into computer system
- Prepare food orders, set trays, and transport food & beverage items to food service areas
- Responsible for setting tables including but not limited to proper dressing, napkins, silverware, tabletop condiments, ice buckets, etc.
- Maintain breakdown area
- Completes all established set-up, stocking and closing duties on time
- Maintains a clean, safe, hazard-free environment within area of responsibility
- Clears, clean and resets tables according to procedures
- Must be able to work in a fast-paced operating mode.
- Adheres to state liquor laws
- Performs all related, compatible, and miscellaneous duties as assigned by leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
