Food Resource Services Specialist

Oklahoma City Indian Clinic•Oklahoma City, OK

1d•Onsite

About The Position

The Food Resource Services Specialist supports the Oklahoma City Indian Clinic’s Food Resource Center and helps patients access nutritious food and community resources. The position combines hands-on grocery and warehouse operations with courteous patient service, resource referrals, documentation, and coordination with community partners. It also supports outreach, donations, events, and related departmental programs. The role may include transporting eligible patients to specified appointments.

Requirements

Must align with OKCIC’s vision, mission, and core values.
Basic computer skills and ability to accurately enter and maintain required documentation.
Valid Oklahoma driver’s license and acceptable driving record, with no more than 2 points in the past 2 years.
Must be eligible for OKCIC’s drivers’ insurance policy.
Ability to follow food safety, sanitation, inventory rotation, and workplace safety procedures.
Ability to work independently and collaboratively as part of a team.
Strong organizational, communication, and multitasking skills.
Current CPR certification, or must obtain it within 6 months of hire.

Nice To Haves

At least 2 years of experience in a grocery setting, retail, food distribution, or a related environment is preferred.
Experience in a food pantry, grocery store, food distribution center, nonprofit, healthcare, or community service environment is strongly preferred.
Experience assisting individuals with community resources or food assistance programs is preferred.
Knowledge of SNAP and other community assistance programs is preferred; training is provided.
Previous experience working with Native Americans and/or unhoused populations.

Responsibilities

Perform daily Food Resource Center operations, including stocking shelves, organizing and rotating products, bagging groceries, checkout, and maintaining product availability.
Receive and unload food deliveries; verify, sort, transport, and stock products in the Food Resource Center and warehouse.
Maintain organized and properly stocked warehouse, storage, refrigeration, freezer, and grocery areas.
Rotate inventory using appropriate storage and expiration-date practices and remove expired, damaged, or unusable products.
Assist patients with grocery selections and provide courteous service that supports an efficient distribution process.
Maintain a clean, organized, and safe Food Resource Center, warehouse, and food storage environment in accordance with organizational and food safety requirements.
Assist with inventory monitoring, counts, product organization, and restocking needs.
Assess patient eligibility for Food Resource Center services and help patients access food insecurity resources.
Document patient utilization, resource requests, and applicable outcomes in the Electronic Health Record and/or designated tracking systems.
Provide basic information and referrals for community resources, including SNAP applications, utilities, and housing.
Serve as a resource to staff regarding Food Resource Center services, eligibility, food resources, and community referrals.
Coordinate with community organizations, tribal entities, health organizations, nonprofits, vendors, and other partners.
Assist with donations, community events, outreach, and other Food Resource Center initiatives.
Participate in Social Services-related committees and programs, including Warm & Fuzzy and Elder Community, as assigned.
May transport qualifying patients to requested appointments at OKCIC, approved monthly IHS appointments, and monthly visits to Chickasaw Nation Medical Center in Ada.
Perform other duties as assigned to support Food Resource Center and departmental operations.