DSHS SCC Food Program and Support Services Manager

State of Washington • Pierce County – Steilacoom, WA

1d • Onsite

About The Position

The Food Program and Support Services Manager leads food and custodial services that residents and staff depend on every day. The manager is responsible for keeping services reliable while developing a team that can adapt to changing priorities, solve problems, and take ownership of its work. This includes managing staffing needs, filling vacancies, developing employees, and strengthening relationships across departments.

The role requires setting clear expectations, coaching employees with different personalities, and knowing when to provide direction or let staff lead. During the first 90 days, the manager will learn the operation, understand staffing and service needs, get to know the team, and build relationships with other departments. Over the first year, the goal is to strengthen daily operations and develop a fully staffed team able to manage routine operations independently.

This is an onsite position in Steilacoom, Monday through Friday, from 8:00 a.m. to 4:00 p.m. The position requires willingness to travel by ferry and bus daily. Employees driving on state business must have a valid driver's license; employees using a privately owned vehicle on state business must have liability insurance.

Requirements

• Four years of experience in institutional management, hotel and restaurant administration, and/or business administration.
• Four years of supervisory experience, including program planning, execution, and budgeting.
• Willingness to travel by ferry and bus daily.
• Employees driving on state business must have a valid driver's license.
• Employees driving a privately owned vehicle on state business must have liability insurance on that vehicle.

Nice To Haves

• A bachelor's degree in food management or hotel/restaurant administration.
• Experience with integrated software systems such as Computrition and Temp-trak.
• Knowledge of Washington State procurement and management systems, including supply acquisition and accounting procedures.

Responsibilities

• Lead food and custodial services to maintain reliable daily operations.
• Manage staffing needs and work toward filling vacancies.
• Coach and develop employees to work confidently and independently.
• Set clear expectations and help staff take ownership of their work.
• Plan and manage program operations and budgets.
• Adjust priorities as operational needs change.
• Build relationships across departments to coordinate services and solve problems.
• Improve efficiency and strengthen continuity of operations.
• Model accountability, teamwork, and respectful communication.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed