Food Prep/Cook

Shell (Triumph Energy Corporation)•Hamilton Township, OH

19h

About The Position

Triumph Energy is seeking a full- or part-time Food Prep/Cook for its Maineville Shell Triumph Grill location. The role is responsible for delivering fast, friendly, profitable customer service in a safe and clean site that consistently provides superior customer satisfaction and serves Triumph Energy’s long-term interests through established principles, proper procedures, and sound business judgment. The Food Prep/Cook is expected to demonstrate proficiency and consistency in customer responsiveness, technical skills, teamwork, and personal effectiveness. The position requires adaptability, the ability to manage change, and support for company programs, policies, and projects that support coworkers and direct reports. Performance is measured through regular appraisals, including shared objectives agreed upon with a supervisor.

Requirements

Ability to read and write English.
Ability to communicate effectively with customers and coworkers.
Ability to work alone and summon personal assistance during medical emergencies.
Ability to lift and carry merchandise weighing up to approximately 25 pounds.
Ability to frequently bend, stoop, reach, use arms above head or shoulder level, climb a ladder or step, and stand for periods up to eight hours.
No felony convictions.

Responsibilities

Provide quick, courteous customer service with enthusiasm and energy; maintain a neat appearance and uniform, handle stress during peak periods, and practice the “GUEST” approach.
Perform basic arithmetic, reading, writing, counting money and credit tickets when needed, and operate registers and other point-of-sale equipment, including lottery and credit card equipment.
Collect data, stock and clean, build displays, and use suggestive selling.
Prepare food.
Maintain a positive, dependable, responsible, motivated, and cooperative approach; serve as a role model for new employees, assist with training, and participate in recruiting employees.
Adapt to change, demonstrate self-confidence and attention to detail, prioritize duties according to business needs, communicate effectively, and tolerate a fast-paced environment.
Lift and carry merchandise weighing up to approximately 25 pounds; frequently bend, stoop, reach, and use arms above head or shoulder level; climb a ladder or step to reach overhead supplies; and stand for periods of up to eight hours.
Perform maintenance and cleaning duties as necessary, including cleaning windows, mopping floors, painting, cleaning the lot, and cleaning restroom facilities.
Assist customers at the fuel island, including providing full-service duties for disabled customers.
Operate safety equipment, including emergency cutoff switches and fire extinguishers, and store equipment such as cash registers, adding machines, telephones, coffee dispensers, and fountain machines.
Work alone and be capable of summoning personal assistance during medical emergencies.